Retail Sales & Customer Experience Specialist

DTLR, Inc.; Richmond (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A retail company in Richmond, Virginia, seeks a Full-Time Associate to assist with daily operations including customer service, sales, and merchandise management. Candidates should have strong customer service skills and preferably prior retail or customer service experience. Responsibilities include fostering customer relationships, managing sales transactions, and supporting store management. Flexibility and teamwork are essential for this role, which requires standing for long periods and lifting up to 50 lbs.

Qualifications

• Customer service skills to assist and identify customer needs.
• Ability to comply with company policies and training programs.
• Previous retail or customer service experience preferred.

Responsibilities

• Assist management with store operations and customer service.
• Build customer relationships and handle sales transactions.
• Support training of employees on selling techniques.

Skills

Customer service

Retail experience

Leadership

Communication in English

Teamwork

Flexibility

Basic fashion knowledge

Education

High school diploma or equivalent

Job description

A retail company in Richmond, Virginia, seeks a Full-Time Associate to assist with daily operations including customer service, sales, and merchandise management. Candidates should have strong customer service skills and preferably prior retail or customer service experience. Responsibilities include fostering customer relationships, managing sales transactions, and supporting store management. Flexibility and teamwork are essential for this role, which requires standing for long periods and lifting up to 50 lbs.