Retail Sales & Customer Experience Specialist

DTLR, Inc.; Philadelphia (Philadelphia County); On-site; USD 26,000 - 32,000; Full time

Job summary

DTLR, Inc. is seeking a Full-Time Associate to join our team and help customers have the best experience possible in our stores.

The role supports store management with daily operations, drives sales, merchandising, and other duties as assigned, performed in a professional and results-oriented manner. The position requires standing for long periods, flexible hours, and willingness to work across multiple stores in the district.

Qualifications

• Previous work experience in retail or customer service is preferred.
• High school diploma or equivalent preferred.
• Excellent command of the English language.

Responsibilities

• Builds customer relationships by providing professional, courteous, and responsive service.
• Displays fashion knowledge and assists customers in selecting merchandise.
• Assists with shipments, merchandising, restocking, and pricing.
• Maintains a positive attitude and enforces company policies.
• Supports loss prevention and enforces POS procedures; balances money with management.

Skills

Customer service

Sales

Leadership

Teamwork

Communication

Open availability

Education

High school diploma or equivalent

Job description

DTLR, Inc. is seeking a Full-Time Associate to join our team and help customers have the best experience possible in our stores.

The role supports store management with daily operations, drives sales, merchandising, and other duties as assigned, performed in a professional and results-oriented manner. The position requires standing for long periods, flexible hours, and willingness to work across multiple stores in the district.