Retail Sales & Customer Experience Pro

JD Sports Fashion PLC; Decatur (AL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Retirement plans

Employee discounts

Career growth

DEI initiatives emphasis

Job summary

The Finish Line, Inc. is seeking an enthusiastic Associate to assist with daily operations and deliver outstanding customer experiences in a fast-paced retail setting.

Responsibilities include driving sales, managing inventory, and providing a high level of customer service. Flexibility for weekend/holiday shifts and basic math/POS familiarity are required. Join a diverse team committed to growth and DEI initiatives.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-centric and delivering outstanding customer service.
• Strong interpersonal and communication skills; ability to work in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Customer-centric

Communication

Team collaboration

Flexibility

Tech-savvy

Tools

POS systems

Job description

The Finish Line, Inc. is seeking an enthusiastic Associate to assist with daily operations and deliver outstanding customer experiences in a fast-paced retail setting.

Responsibilities include driving sales, managing inventory, and providing a high level of customer service. Flexibility for weekend/holiday shifts and basic math/POS familiarity are required. Join a diverse team committed to growth and DEI initiatives.