Retail Sales & Customer Experience Lead

Ace Hardware Corporation; Farmington Hills (MI); On-site; USD 18,000 - 23,000; Full time

Job summary

Ace Retail Group is seeking a Sales Associate with Keys in Farmington Hills, MI to support receiving, stocking, pricing, and maintaining a clean store presence. You will help lead store operations in the absence of senior leadership and ensure excellent customer service.

The role emphasizes strong product knowledge, problem solving with customers, and a collaborative approach with the team. Compensation starts at $14.75 per hour with growth potential through performance.

Qualifications

• High School or GED equivalent.
• Formal retail experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.

Responsibilities

• Provide a positive representation of ARG.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when they are finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; collaborate well with customers as well as associates.
• Assist with receiving, checking in, and stocking of merchandise.
• Collaborate with management on store operations and merchandising.

Skills

Retail experience

Customer service

Communication

Stamina/physical fitness

Education

High School or GED

Job description

Ace Retail Group is seeking a Sales Associate with Keys in Farmington Hills, MI to support receiving, stocking, pricing, and maintaining a clean store presence. You will help lead store operations in the absence of senior leadership and ensure excellent customer service.

The role emphasizes strong product knowledge, problem solving with customers, and a collaborative approach with the team. Compensation starts at $14.75 per hour with growth potential through performance.