Retail Sales & Customer Experience Champion

belk; Branson (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Belk in Branson, MO is seeking a Sales Associate to deliver a positive customer experience by building relationships, assisting with merchandise selection, and processing transactions. This hourly role drives sales and maintains merchandising and store presentation standards.

You will greet customers warmly, offer product recommendations, and help maintain clean, well-stocked selling areas while supporting store operations and team initiatives.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including mobile devices and Windows-based systems.
• Available to work a flexible schedule, including nights, weekends, and holidays.
• Must regularly move around store areas and be able to lift 40 lbs.

Responsibilities

• Demonstrate ownership in achieving personal goals and store objectives.
• Greet and assist customers, creating a welcoming environment with personalized service.
• Suggest product recommendations to meet customer needs and drive sales.
• Build relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and handle inquiries, returns, and concerns.
• Maintain selling areas, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Utilize training tools and feedback to boost product knowledge and selling skills.
• Stay informed on products, promotions, policies, and store events to provide accurate information.
• Contribute to a positive store culture by sharing knowledge and celebrating achievements.
• Support store operations with fulfillment, pricing, promotions, and other tasks as assigned.
• Follow asset protection, safety guidelines, and security protocols to minimize risk.

Skills

Customer service

Ownership

Communication

Technology familiarity

Flexible schedule

Mobility/fitness

Job description

Belk in Branson, MO is seeking a Sales Associate to deliver a positive customer experience by building relationships, assisting with merchandise selection, and processing transactions. This hourly role drives sales and maintains merchandising and store presentation standards.

You will greet customers warmly, offer product recommendations, and help maintain clean, well-stocked selling areas while supporting store operations and team initiatives.