Retail Sales & Customer Experience Associate

C-A-L Stores Companies Inc; Kingman (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

C-A-L Stores Companies Inc in Kingman, AZ is seeking a frontline Retail Associate responsible for delivering exceptional customer service, assisting shoppers, and supporting store operations. You will greet customers, answer questions, manage signing, pricing, and POS tasks while keeping shelves clean and merchandised.

You will work closely with team members, respond to calls, stay aware of promotions, and contribute to loss prevention and safety standards.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Help in other departments when needed.
• Perform daily cleaning - such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Skills

Communication skills

Interpersonal skills

Adaptability

Computer literacy

Retail concepts

Attention to detail

Job description

C-A-L Stores Companies Inc in Kingman, AZ is seeking a frontline Retail Associate responsible for delivering exceptional customer service, assisting shoppers, and supporting store operations. You will greet customers, answer questions, manage signing, pricing, and POS tasks while keeping shelves clean and merchandised.

You will work closely with team members, respond to calls, stay aware of promotions, and contribute to loss prevention and safety standards.