Retail Sales & Customer Care Associate – Builder Materials

Ring's End, Inc.; Danbury (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Traditional 401K

Roth 401K

Medical insurance

FSA & DCA

Employee discounts

Life/AD&D insurance

Long & short-term disability

Paid holidays

PTO

Employee assistance program

Legal counseling

Job summary

Ring's End, Inc. in Wilton, CT is seeking a dedicated full-time Customer Service / Sales Associate to keep our retail operations running smoothly.

You will engage customers, promote Ring's End products, handle inquiries, and support deliveries as part of a collaborative team. The role emphasizes excellent customer service, effective communication, and reliable follow-through in a fast-paced retail environment.

Qualifications

• Flexible and adaptable to changes.
• Exceptional customer service and problem-solving skills.
• Ability to work with POS software and various vendor/quoting tools.
• Solid grasp of basic mathematical functions.

Responsibilities

• Assist customers and promote Ring's End products and services.
• Handle customer inquiries, complaints, and follow-ups.
• Schedule deliveries and coordinate with customers.
• Answer phones and emails; manage inventory and keep it organized.

Skills

Flexibility/adaptability

Customer service

Communication

Math skills

Tools

Point-of-sale software

Job description

Ring's End, Inc. in Wilton, CT is seeking a dedicated full-time Customer Service / Sales Associate to keep our retail operations running smoothly.

You will engage customers, promote Ring's End products, handle inquiries, and support deliveries as part of a collaborative team. The role emphasizes excellent customer service, effective communication, and reliable follow-through in a fast-paced retail environment.