Retail Sales & Customer Service Associate

Ring's End, Inc.; East Lyme (CT); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Traditional 401K

Roth 401K

3% 401K safe harbor contribution

Medical insurance plans

FSA & DCA

Employee discounts

Job summary

Ring's End, Inc. in Niantic, CT is seeking a full-time Customer Service / Sales Associate to keep our retail operations running smoothly. You will engage customers, promote Ring's End products, and help with deliveries and follow-ups.

You will handle phones and emails, assist with quotes, and keep inventory organized while delivering friendly service. The role emphasizes accurate math, adaptability, and a genuine care for customers to build lasting relationships.

Qualifications

• Exceptional customer service and problem-solving skills.
• Able to work on point-of-sale software as well as various other vendor and quoting software.
• Firm grasp of basic mathematical functions.

Responsibilities

• Support profitability and customer satisfaction in stores.
• Assist customers and promote Ring's End products and services.
• Schedule deliveries and follow up with customers.
• Guide clients on building material inquiries, phones and emails, and keep inventory organized.

Skills

Customer service

Problem solving

POS software

Mathematics

Communication

Adaptability

Tools

Point-of-sale software

Vendor software

Quoting software

Job description

Ring's End, Inc. in Niantic, CT is seeking a full-time Customer Service / Sales Associate to keep our retail operations running smoothly. You will engage customers, promote Ring's End products, and help with deliveries and follow-ups.

You will handle phones and emails, assist with quotes, and keep inventory organized while delivering friendly service. The role emphasizes accurate math, adaptability, and a genuine care for customers to build lasting relationships.