Retail Sales Consultant - Part Time

Boll & Branch; Illinois; On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

Monthly bonus

Job summary

Boll & Branch is seeking a Part-Time Retail Sales Consultant to join our Skokie, IL store. The role focuses on converting traffic to sales, clienteling, and creating elevated experiences through in-store, in-home and virtual design consultations.

The position requires at least one year in retail sales, strong communication, and the ability to handle store operations. Salary is hourly with potential monthly bonuses; vision is to maintain outstanding store presentation and integrity in all tasks.

Qualifications

• Minimum one year in a retail sales role or equivalent experience.
• Knowledge of basic retail math and cash handling.
• Strong verbal and written communication skills.
• Ability to engage customers and foster loyalty.
• Proficiency with standard office equipment and POS systems.
• Familiarity with Google Drive/Docs, Word and Excel.
• Ability to stand for long periods; lift up to 50 lbs; climb a ladder.
• Spanish reading/writing is a plus.

Responsibilities

• Achieve and exceed individual sales goals.
• Create an inclusive customer experience and cultivate repeat business.
• Be an expert in Boll & Branch products.
• Provide in-store, in-home and virtual design consultations.
• Assist with space design based on client preferences.
• Maintain store presentation and housekeeping to be customer-ready.
• Perform daily paperwork reconciliation and operational tasks.
• Protect store assets and inventory.
• Represent company values with integrity.
• Follow store SOPs and drive store results.
• Perform in-home installations and recommend additional products.
• Keep store clean and stocked; manage shared areas.

Skills

Retail sales

Cash handling

Verbal communication

Written communication

POS systems

G Suite basics

Excel basics

Spanish (bonus)

Tools

POS systems

Google Drive/Docs

Excel

Job description

Job Description

Boll and Branch is looking for a Part-Time Retail Sales Consultant (sales associates & keyholders) to join our growing retail team.
The Part-Time Retail Sales Consultant is responsible for generating sales through conversion of existing traffic and through fostering repeat business through clienteling. A successful candidate will have exceptional verbal communication, time management, and problem solving skills. They will ensure that the highest visual presentation and housekeeping standards are maintained and operate in accordance with the company's operational guidelines, adhering to all loss prevention procedures. This position is located in Old Orchard in Skokie, IL.

Responsibilities Include:

• Achieve and exceed individual sales goals.
• Focus on creating an inclusive customer experience, develop customer loyalty, and cultivate repeat business.
• Be an expert in all Boll & Branch products.
• Create elevated experiences for our clients through our in-store, in-home and virtual design consultation program.
• Assist with designing a client's space through sleeping habits and style preferences.
• Maintain store presentation to ensure the selling environment is customer ready at all times.
• Conduct daily paperwork reconciliation and other operational tasks.
• Protect store assets and inventory.
• Be an ambassador for all company values and operate with integrity at all times.
• Follow standard operating procedures of the store and drive results by contributing to the operation of the store.
• Perform in-home installations for our clients while making additional recommendations to drive store sales.
• Maintain cleanliness throughout the store by performing tasks such as dusting, vacuuming, steaming and ensuring shared areas like the bathroom are regularly cleaned and well-stocked.
• Work up to 29 hours per week.
• Any and all other functions, duties, and projects as assigned.

Qualifications:

• Minimum one year in a retail sales role (or comparable industry). Equivalent experience and transferable skills will also be considered.
• Knowledge of basic retail math and cash management techniques.
• Effective verbal and written communication skills.
• A positive attitude and the ability to effectively engage with customers.
• Proficient with standard office and retail environment equipment (phones, POS, alarm systems etc).
• Intermediate knowledge of G-Suite (including Google Drive/Docs), as well as Word and Excel.
• Must be able to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool, with or without reasonable accommodation.
• Bilingual and able to read, write and speak Spanish is a plus, but not required.

The above is a comprehensive, but not exhaustive, description of requirements and expectations that may evolve over time based on business needs. You must be able to complete all physical requirements of the job with or without a reasonable accommodation.

The hourly base salary range for this role is $19-$22 (new hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role). It is important to note that our salary ranges are based on paying competitively for our size, industry, and the market and are one part of the total rewards that we provide. Individual pay rate decisions are based on several factors, including qualifications for the role, experience level, skillset, scope of the role, and internal peer benchmarking. In addition, while we are not commission based, there is an opportunity to earn a monthly-based bonus on store performance.

Studies show that women and people of color often hesitate to apply for jobs unless they meet all the listed qualifications. At Boll & Branch, we seek the best candidate, who may come from a less traditional background. We consider any combination of knowledge, skills, education, and experience that meets the minimum requirements. If you're interested, we encourage you to think broadly about your background and skill set for the role.

About Boll & Branch:

At Boll & Branch, we don't make bedding like everyone else. We make it better.

In 2014, our founders, Scott and Missy Tannen, challenged every conventional standard in the textile industry, creating a new supply chain that prioritized thread quality, not thread count. By investing exclusively in 100% organic raw materials from the start, we became the first bedding company ever to be Fair Trade Certified. Today, we keep five commitments at the heart of everyth