Retail Sales Consultant — Elevate Customer Experience

Comcast; Tallahassee (FL); On-site; USD 41,328,000 - 57,859,000; Full time

Job summary

Comcast in Florida is seeking a Customer Sales Associate to assist and consult with customers on our products and services, using knowledge and technology to deliver a world-class sales and service experience.

You will work with moderate supervision, strive to hit sales and customer experience goals, provide onboarding for new customers and participate in training and team huddles while maintaining a friendly, professional demeanor.

Qualifications

• High School Diploma or GED is required.
• 2-5 years of relevant work experience.
• Excellent communication and customer-service skills.

Responsibilities

• Demonstrate product knowledge and educate customers on capabilities.
• Provide customer onboarding and ensure understanding of products.
• Achieve sales and customer experience goals.
• Handle operational and administrative tasks.
• Collaborate with customer care to resolve issues.
• Maintain professional and friendly demeanor with customers and teammates.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast in Florida is seeking a Customer Sales Associate to assist and consult with customers on our products and services, using knowledge and technology to deliver a world-class sales and service experience.

You will work with moderate supervision, strive to hit sales and customer experience goals, provide onboarding for new customers and participate in training and team huddles while maintaining a friendly, professional demeanor.