Retail Sales Consultant

AT&T; West Springfield (MA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Tuition reimbursement

Paid time off

Sick leave

Parental leave

Disability benefits

Life insurance

Employee discounts

Job summary

AT&T in West Springfield, MA is hiring a Retail Sales Consultant to help customers explore our devices and services. You’ll use a consultative sales approach on the floor and support online orders, in-store events and outbound outreach.

The role offers a 9am–9pm schedule, including weekends, with 40 weekly hours and uncapped commissions for top sellers. Prior retail or customer-facing sales experience is a plus, and AT&T provides the tools and training to help you hit your goals.

Qualifications

• Prior retail or customer-facing sales experience is a plus.
• No sales experience? Training will be provided to help you meet goals.

Responsibilities

• Use a consultative sales approach on the sales floor to guide customers.
• Participate in events, fill online orders and make outbound calls.
• Support customers with a range of AT&T devices and services.

Skills

Customer service

Job description

It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together.

Let’s Talk About What To Expect

• On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
• You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
• You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.
• This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs.
• Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Our new Retail Sales Consultant’s earn between $16.25 - $17.65 including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

Joining Our Team Comes With Amazing Perks And Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!

At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe‑distancing guidelines required by local & state authorities in response to COVID-19.

Weekly Hours 40

Time Type Regular

Location West Springfield, Massachusetts

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.