Retail Sales Consultant

Cricket Wireless LLC.

Sterling (VA)

On-site

USD 59,000 - 75,000

Full time

12 days ago
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Benefits offered by this job

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits
Life and Accidental Death Insurance
Supplemental benefit programs
Employee Assistance Programs (EAP)
Employee discounts

Job summary

AT&T in Sterling, VA is recruiting for a Retail Sales Consultant to engage customers, showcase devices and services, and drive sales in a fast-paced store.

The role emphasizes meeting targets, delivering excellent service, and staying up-to-date on technology trends to best advise customers.

Qualifications

  • Customer service and sales experience with a focus on exceeding targets.
  • Ability to learn and communicate product features and benefits.
  • Comfort with conducting product demonstrations and handling multiple tasks.

Responsibilities

  • Interact with customers to assess needs and recommend suitable products.
  • Educate customers through product demonstrations and knowledge sharing.
  • Strive to meet and exceed sales goals in a fast-paced environment.
  • Provide prompt and courteous customer service to all shoppers.

Skills

Customer service
Sales goals
Product knowledge
Product demonstrations
Team environment
Effective communication

Job description

JobTitle : Retail Sales Consultant JOBKEYJOBCODE : 16000025 Wage Scale/Schedule/ Class/Level : Y6 Time on Assignment (TOA) : Residency : Time in Title (TNT) : Job Family : CS Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9) Region : MBLT

GENERAL DUTIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED
  • Customer Experience and Sales
  • Possess a competitive spirit and desire to meet and exceed sales goals
  • Stay up-to-date on the latest data/entertainment technology and devices, such as Wi‑Fi, data devices, TV entertainment tools
  • Understand customers' needs and help them discover how our products meet those needs
  • Multi‑task in a fast paced team environment
  • Educate and engage customers through product demonstrations
  • Interact with customers and provide prompt and courteous customer service to all customers

VIEW FULL JOB BRIEF : https://www.e-access.att.com/nmicrpt/birt/frameset?__report=NMIC_Job_Brief_By_Requisition.rptdesign&__format=pdf&Param0=R-123186

Test Name : Test Applicability : VIEW TESTING TIPS : http://ebiz.sbc.com/hronestop/index.cfm?fuseaction=Display&type=SelfDev17_TestPrepTIPs

ADDITIONAL JOB INFORMATION

Our new Retail Sales Consultant's earn between $58,800- $75,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
PERFORMANCE/ATTENDANCE

Weekly Hours: 40 Time Type: Regular Location: USA:VA:Sterling:22000 Dulles Retail Plaza:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven't stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of - at AT&T, we create connections that change the world.

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