Retail Sales Consultant

Cricket Wireless LLC.

Pleasanton (CA)

On-site

USD 22,000 - 33,000

Part time

14 days+
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Benefits offered by this job

Medical/Dental/Vision
401(k)
Tuition reimbursement
Paid Time off
Sick leave
Parental Leave
Adoption reimbursement
Disability benefits
Life insurance
Employee discounts
EAP

Job summary

AT&T is seeking a Retail Sales Consultant in Pleasanton, CA to deliver exceptional customer experiences and drive device/service sales at our store located in Stoneridge Mall. You will understand customer needs, demonstrate products, and guide them to solutions that fit their lifestyle.

The role emphasizes staying current with the latest tech, collaborating with team members, and meeting or exceeding sales goals while providing prompt, courteous service in a fast-paced environment.

Qualifications

  • Strong communication and interpersonal skills with a customer-focused approach.
  • Ability to learn and demo devices and services effectively.

Responsibilities

  • Open to customers, understand their needs and present relevant products.
  • Educate customers on technology features and promotions with clarity.
  • Drive sales through engagement, demonstrations, and attentive service.
  • Maintain a positive, team-oriented store environment and meet performance goals.

Job description

JobTitle : Retail Sales Consultant

JOBKEYJOBCODE : 16000025

Wage Scale/Schedule/ Class/Level : Y6

Time on Assignment (TOA) : Residency : Time in Title (TNT) : Job Family : CS Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9) Region : MBLT

GENERAL DUTIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

  • Customer Experience and Sales
  • Possess a competitive spirit and desire to meet and exceed sales goals
  • Stay up-to-date on the latest data/entertainment technology and devices, such as Wi‑Fi, data devices, TV entertainment tools
  • Understanding customers' needs and help them discover how our products meet those needs
  • Multi‑task in a fast paced team environment
  • Educate and engage customers through product demonstrations
  • Interact with customers and provide prompt and courteous customer service to all customers

VIEW FULL JOB BRIEF : https://www.e-access.att.com/nmicrpt/birt/frameset?__report=NMIC_Job_Brief_By_Requisition.rptdesign&__format=pdf&Param0=R-113951

Test Name : Test Applicability : VIEW TESTING TIPS : http://ebiz.sbc.com/hronestop/index.cfm?fuseaction=Display&type=SelfDev17_TestPrepTIPs

Skill Code : Skill Name : SkillApplicability :

ADDITIONAL JOB INFORMATION

Our Retail Sales Consultant’s earn between $21.43 - $24.95 per hour plus up to $6,850 in commissions if all sales goals are met. Our Retail Sales Consultant’s working 20-24 hours per week earn an average of $30,725 per year in total compensation. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!

PERFORMANCE/ATTENDANCE

Weekly Hours: 40 Time Type: Regular Location: USA:CA:Pleasanton:1452 Stoneridge Mall Rd:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

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