Retail Sales Consultant

AT&T; Springfield (IL); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and A.D. Insurance

Employee discounts

Job summary

AT&T is hiring a Retail Sales Consultant in Springfield, IL. You’ll engage customers with a consultative approach, guiding choices and leveraging AT&T’s product suite to drive sales and commissions. Expect a 40-hour week with shifts including weekends and a focus on helping customers connect with the right devices and services.

You’ll join a fast-paced team that values flexibility, ongoing coaching, and strong product knowledge to meet daily goals and delight customers.

Qualifications

• Retail or customer-facing sales experience is a plus.
• Willingness to learn and be coached to meet goals.
• Comfort with changing tech and processes.

Responsibilities

• Guide customers through options with a consultative sales approach.
• Fill online orders and make outbound calls to existing and potential customers.
• Work a schedule between 9 am-9 pm, including weekends.
• Stay flexible to evolving technology and customer needs.
• Maintain knowledge of products to help meet sales targets.

Skills

Customer service

Sales experience

Communication

Job description

It’s time to take your sales career to the next level. Every day, you’ll be at the center of it all. Your goal? Create meaningful connections with every customer with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families, and communities closer together.

Let’s Talk About What To Expect

• On the sales floor, you’ll use a consultative sales approach, guiding customers through their options; this is where your drive and passion for helping people will really shine.
• You’ll be a part of the community through events, filling online orders, and making outbound calls to existing and potential customers.
• You’ll work a schedule between 9 am-9 pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.
• This is a fast-paced environment; being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customers’ needs.
• Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training, and coaching you need to meet and exceed your goals!

Our new Retail Sales Consultant’s earn between $47,500 to $75,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

Joining Our Team Comes With Amazing Perks And Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions, bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company-designated holidays and additional PTO (based on the bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short-term and long-term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident, hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19.

Weekly Hours

40

Time Type

Regular

Location

Springfield, Illinois

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.