Retail Sales Consultant

AT&T; South Charleston (WV); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Paid Time off and holidays

Sick leave

Life and AD&D insurance

Employee discounts

Job summary

AT&T in South Charleston, WV is seeking a Retail Sales Consultant to drive store sales and customer satisfaction. You will sell all products and services, meet sales objectives, and handle administrative tasks like contracts, warranties, and inventory coordination.

The role emphasizes strong product knowledge, exceptional customer service, and the ability to work flexible hours including evenings, weekends, and holidays. Commission opportunities are uncapped for top performers.

Qualifications

• 1-3 years retail/customer facing/sales experience preferred.
• Able to meet and exceed sales goals.
• Ability to complete paperwork accurately and on time.

Responsibilities

• Sell all products and services offered by the Company.
• Meet all sales objectives and quotas.
• Provide efficient, courteous customer service and assist in all product offerings and services.

Skills

Customer service

Sales experience

Communication

Teamwork

Job description

Develop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned, and quota based.

GENERAL DUTIES

General Essential Functions Which Are Normally Required

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

• Possess a competitive spirit and desire to meet and exceed sales goals
• Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
• Understand customers' needs and help them discover how our products meet those needs
• Multi-task in a fast-paced team environment
• Educate and engage customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

• Ability to work flexible hours, including evenings, weekends and holidays
• Ability to stand for long periods of time
• Ability to complete all paperwork completely, accurately, in a timely manner
• Ability to lift up to 25 pounds
• Ability to operate a personal computer, wireless equipment, copier and fax
• Ability to work in other locations as the needs of the business dictate may be required.
• Complete all aspects of opening and closing the store in accordance with written procedures.
• Submit all transaction journals on a daily basis.
• Assists with inventory maintenance
• May be required to wear a uniform

Desired Qualifications

1-3 years retail/customer facing/sales experience preferred.

Retail Sales Consultants are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!

Our new Retail Sales Consultant’s earn between $47,500 to $75,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

Joining Our Team Comes With Amazing Perks And Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours

40

Time Type

Regular

Location:

USA:WV:South Charleston:2801 Mountaineer Blvd:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.