Retail Sales Consultant

Cricket Wireless LLC.; Palo Alto (CA); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time off and holidays

Sick leave

Parental Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

EAP (Employee Assistance Programs)

Employee discounts (AT&T mobility &amp

AT&T internet)

Sign‑on bonus

Job summary

AT&T seeks a Retail Sales Consultant in Palo Alto to help customers choose the right wireless and service options. You will be at the center of daily interactions, using a consultative approach to build lasting relationships while meeting sales goals.

The role offers a generous sign-on bonus, commissions, and a full benefits package. You’ll work 40 hours weekly, including evenings and weekends, with training and career growth opportunities in a fast-paced retail environment.

Qualifications

• Prior retail or customer-facing sales experience is a plus.
• No sales experience? We’ll provide the tools, training and coaching to help you meet goals.

Responsibilities

• On the sales floor, you’ll guide customers with a consultative approach to options and solutions.
• You’ll participate in community events, fill online orders, and make outbound calls to potential customers.
• You’ll work a schedule between 9am-9pm, including weekends, with 40 hours weekly and seniority-based scheduling.

Skills

Retail sales experience

Customer service

Communication skills

Job description

Join our team and receive a $10,000 sign‑on bonus for qualified hires!* This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered Great things are in store! Our part‑time careers allow you to optimize your earning potential by working during the store’s busiest times, including evening and weekend hours. Excellent pay and fewer hours with more opportunities to make the sale... what are you waiting for? It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise.

Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together.

Let’s talk about what to expect: On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine. You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers. You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority‑based schedules are available 2 weeks in advance. This is a fast‑paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs. Prior retail or customer‑facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Our Retail Sales Consultant’s earn between $21.43 - $24.95 per hour plus up to $6,850 in commissions if all sales goals are met. Our Retail Sales Consultant’s working 20‑24 hours per week earn an average of $30,725 per year in total compensation. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!

#ConnectingOurCommunities * Sign‑on bonus is not applicable to internal employees. AT&T reserves the right, at its discretion, to pay your 1st portion of the bonus payments after 6 months of your first date of employment = $3,000 , the second payment after you complete 9 months of employment = $3,000, and the third and final payment after you complete 1 year of employment= $4,000. Total payouts= $10,000. Eligibility also includes being in good standing at time of payout. Applies to all job offers made from 07/01/2026- 012/31/2026.

Weekly Hours: 40 Time Type: Regular Location: Palo Alto, California AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit‑based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.