Retail Sales Consultant

AT&T; Long Beach (CA); On-site; USD 57,000 - 59,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Supplemental benefit programs

Employee Assistance Programs

Employee discounts

Job summary

AT&T in Long Beach, CA is seeking a Retail Sales Consultant to help customers choose data, Wi‑Fi and entertainment solutions while delivering friendly, knowledgeable service.

This role offers 40 hours per week, competitive hourly wages plus uncapped commissions, strong earning potential, and benefits such as health coverage, a 401(k) plan, tuition reimbursement, PTO and parental leave.

Qualifications

• Possess a competitive spirit and desire to meet and exceed sales goals
• Stay up-to-date on the latest data/entertainment technology and devices such as Wi-Fi, data devices, TV entertainment tools
• Understand customers' needs and help them discover how our products meet those needs
• Multi-task in a fast paced team environment
• Educate and engage customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

Responsibilities

• Meet or exceed sales goals while delivering excellent customer service
• Demonstrate products and explain features to customers
• Stay informed about latest devices and services to advise customers effectively
• Assist multiple customers in a fast-paced store environment
• Process transactions accurately and maintain store appearance and merchandising

Job description

JobTitle : Retail Sales Consultant JOBKEYJOBCODE : 16000025 Wage Scale/Schedule/ Class/Level : Y6 Time on Assignment (TOA) : Residency : Time in Title (TNT) : Job Family : CS Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9) Region : MBLT

GENERAL DUTIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED

Customer Experience and Sales

Possess a competitive spirit and desire to meet and exceed sales goals

Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools

Understand customers' needs and help them discover how our products meet those needs

Multi-task in a fast paced team environment

Educate and engage customers through product demonstrations

Interact with customers and provide prompt and courteous customer service to all customers

VIEW FULL JOB BRIEF : https://www.e-access.att.com/nmicrpt/birt/frameset?__report=NMIC_Job_Brief_By_Requisition.rptdesign&__format=pdf&Param0=R-124184

Test Name : Test Applicability : VIEW TESTING TIPS : http://ebiz.sbc.com/hronestop/index.cfm?fuseaction=Display&type=SelfDev17_TestPrepTIPs

Skill Code : Skill Name : SkillApplicability : ADDITIONAL JOB INFORMATION :

Our Retail Sales Consultant's earn between $20.825 - $21.7125 per hour plus $13,700+ in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year).
• At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phoneCandidates

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information

Performance/ATTENDANCE

Weekly Hours: 40

Time Type: Regular

Location: USA:CA:Long Beach:4636 Pacific Coast Hwy:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.