Retail Sales Consultant

att; Long Beach (CA); On-site; USD 59,672,000 - 86,045,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time off and holidays

Sick leave

Parental Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Supplemental benefit programs

Employee Assistance Programs (EAP)

Employee discounts

Job summary

AT&T is seeking a Retail Sales Consultant in Long Beach, CA. The role focuses on delivering excellent customer service, guiding customers to the best entertainment and data solutions, and achieving sales targets through hands-on product demonstrations.

Candidates should be customer-focused, tech-aware, and capable of thriving in a fast-paced team environment. The position offers comprehensive benefits and competitive hourly pay with uncapped commissions based on performance.

Qualifications

• Customer experience and sales responsibilities include meeting and exceeding sales goals.
• Stay up-to-date on data and entertainment technology devices.
• Understand customers' needs and match products to them.
• Ability to multi-task in a fast-paced team environment.
• Educate customers through product demonstrations and engage with them.

Responsibilities

• Meet and exceed sales goals through proactive customer interactions.
• Educate customers on Wi-Fi, data devices, and TV entertainment tools.
• Demonstrate products and help customers find suitable solutions.
• Provide prompt, courteous customer service to all customers.

Skills

Sales goals

Customer service

Product demonstrations

Tech knowledge

Multi-tasking

Job description

Job Title : Retail Sales ConsultantJOBKEYJOBCODE : 16000025Wage Scale/Schedule/ Class/Level : Y6Time on Assignment (TOA) :Residency :Time in Title (TNT) :Job Family : CSUnion Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9)Region : MBLT

GENERAL DUTIES :

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

Customer Experience and Sales

Possess a competitive spirit and desire to meet and exceed sales goals

Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools

Understand customers' needs and help them discover how our products meet those needs

Multi-task in a fast paced team environment

Educate and engage customers through product demonstrations

Interact with customers and provide prompt and courteous customer service to all customers

VIEW FULL JOB BRIEF : https://www.e-access.att.com/nmicrpt/birt/frameset?__report=NMIC_Job_Brief_By_Requisition.rptdesign&__format=pdf&Param0=R-124184

Test Name :Test Applicability :

VIEW TESTING TIPS : http://ebiz.sbc.com/hronestop/index.cfm?fuseaction=Display&type=SelfDev17_TestPrepTIPsSkill Code :Skill Name :SkillApplicability :

ADDITIONAL JOB INFORMATION :

Our Retail Sales Consultant’s earn between $20.825 - $21.7125 per hour plus $13,700+ in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
• At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired)
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information

PERFORMANCE/ATTENDANCE :

Weekly Hours: 40

Time Type: Regular

Location: USA:CA:Long Beach:4636 Pacific Coast Hwy:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. AT&T is a fair chance employer and does not initiate a background check until an offer is made.