Retail Sales Consultant

AT&T Mobility Services; Lincoln (RI); On-site; USD 44,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Supplemental benefit programs

Employee Assistance Programs (EAP)

Employee discounts

Job summary

AT&T Mobility Services in Lincoln, Rhode Island is seeking a Retail Sales Consultant to connect customers with the right wireless solutions. You’ll guide shoppers through options with a consultative approach and help them choose devices, plans, and accessories.

You’ll work a 40-hour week with a schedule that includes weekends and 9am–9pm shifts. Prior retail or contact-center experience is a plus, and training is provided to help you hit sales targets and earn uncapped commissions.

Qualifications

• Prior retail or customer-facing sales experience is a plus.

Responsibilities

• Use a consultative sales approach to guide customers through options.
• Be part of the community through events, filling online orders and making outbound calls to customers.
• Work a schedule from 9am to 9pm, including weekends, with 2-week advance schedules.
• Adapt in a fast-paced environment and stay current with evolving tech and customer needs.
• Training and tools provided to help meet and exceed goals.

Skills

Customer service

Sales

Communication

Time management

Job description

It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together.

What to Expect

• On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
• You'll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
• You'll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.
• This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer's needs.
• Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Our new Retail Sales Consultant's earn between $44,000 to $75,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours

40

Time Type

Regular

Location

Lincoln, Rhode Island

At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19.

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.