Retail Sales Consultant

Cricket Wireless LLC.; Gresham (OR); On-site; USD 39,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Paid Time off and holidays

Sick leave

Parental Leave

Adoption Reimbursement

Life Insurance

Job summary

AT&T is seeking a Retail Sales Consultant in Gresham, OR. You will sell AT&T products and services, meet sales targets, and manage contracts, warranties, and inventory documentation on a daily basis.

You will educate customers through product demonstrations, stay informed on promotions and data/entertainment tech, and provide friendly, efficient service to support an outstanding customer experience. Commission may apply; performance drives earnings.

Qualifications

• 1-3 years’ retail/customer facing/sales experience preferred.
• Ability to meet and exceed sales goals.
• Strong product knowledge and upselling skills.

Responsibilities

• Sell all products and services offered by AT&T.
• Meet all sales objectives.
• Handle all administrative aspects of the sale including contracts and warranties.
• Maintain knowledge of products, pricing plans, and promotions.
• Provide courteous customer service and respond to inquiries.
• Work flexible hours including evenings, weekends and holidays.

Skills

Retail sales

Customer service

Communication

Product demonstrations

Sales goals

Tools

POS system

Computer literacy

Job description

Develop and attain customer experience and sales objectives for the store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned, and quota based.

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

• Possess a competitive spirit and desire to meet and exceed sales goals
• Stay up to date on the latest data/entertainment technology and devices, such as Wi‑Fi, data devices, TV entertainment tools
• Understand customers' needs and help them discover how our products meet those needs
• Multi‑task in a fast‑paced team environment
• Educating and engaging customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

• Ability to work flexible hours, including evenings, weekends and holidays
• Ability to stand for long periods of time
• Ability to complete all paperwork completely, accurately, in a timely manner
• Ability to lift up to 25 pounds
• Ability to operate a personal computer, wireless equipment, copier and fax
• Ability to work in other locations as the needs of the business dictate may be required.
• Complete all aspects of opening and closing the store in accordance with written procedures.
• Submit all transaction journals on a daily basis.
• Assists with inventory maintenance -May be required to wear a uniform.

Desired Qualifications: 1-3 years’ retail/customer facing/sales experience preferred. Retail Sales Consultants are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives! Our Retail Sales Consultant earn between $16.93 - $20.83 per hour + plus $13,700+ in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earns top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on the bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• Weekly Hours: 40
• Time Type: Regular
• Location: USA:OR:Gresham:533 Nw Division St:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit‑based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of - at AT&T, we create connections that change the world.