Retail Sales Clerk II - West Valley

State of Utah; West Valley City (UT); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Job Stability

Career Growth

Meaningful Work

Supportive Work Environment

Job summary

The Department of Alcoholic Beverage Services in Utah is hiring a Retail Sales Clerk to deliver friendly, knowledge-driven service at our West Valley location. You will greet customers, answer questions, and help locate products while maintaining compliance, safety, and high service standards.

This full-time role requires 21+, ability to lift 50 lbs, flexible schedule, and a background check. Sundays and holidays off are part of the schedule; in-office work with competitive benefits.

Qualifications

• Strong work ethics and ability to thrive in a dynamic environment.
• Excellent customer service and product knowledge.

Responsibilities

• Greet and assist customers, help with product selection and provide product knowledge.
• Process transactions accurately at a cash register, handle payments and balance tills.
• Assist in receiving, inspecting, storing, and displaying merchandise; fill orders as needed.
• Maintain clean, safe store area and support store operations during peak times.

Skills

Customer Service

Communication

Teamwork

Active Listening

Tools

POS system

Box cutter

Hand truck

Job description

FT / PT Status – Full-Time Salary – $18.02 - $18.02 Hourly Wage Remote Work / In-Office – In-Office / On-Site Recruiter – Jessica Camp | [e-mail] Application Deadline – 9/24/2026

Looking for stable employment and excellent benefits? If you enjoy a fast-paced retail environment but desire Sundays and holidays off, here's your chance to join the team at the department of Alcoholic Beverage Services!

We are seeking individuals with strong work ethics, ready to thrive in a challenging and dynamic work environment while enhancing their leadership skills.

Don't miss out on this opportunity to be part of our "spirited" team at our newest location!

Key Responsibilities

As a Retail Sales Clerk, you will c ontribute to the department's service-focused mission by providing superior customer service to the public. Daily responsibilities include:

• Customer Engagement: Greet and assist customers in finding products, making selections, and sharing product knowledge.
• Compliance & Safety: Strictly verify IDs to ensure all sales are made only to customers 21 and over, screen for intoxication, and maintain situational awareness for loss prevention.
• Point of Sale: Process transactions accurately at a cash register, handle cash and card payments, give correct change, and balance the till at the end of a shift.
• Inventory & Order Fulfillment: Assist in receiving, inspecting, storing, and displaying merchandise. Fill wholesale liquor orders for clubs, restaurants, and hotels as required.
• Store Operations: Maintain the facility in a clean, orderly, and safe condition (including occasional light maintenance like clearing sidewalks). Assist with inventory spot-checks and help support store operations during peak times or in the absence of management.

Minimum Requirements

• Age: 21 years of age or older.
• Physical: Able to lift up to 50 pounds.
• Schedule: Able to work a flexible schedule, including various shifts Monday through Saturday from 8:00 AM to 10:00 PM.
• Background: Able to pass a criminal background check.
• Communication: The ability to speak clearly and understand spoken information effectively.
• Customer Service: Able to provide excellent customer service by assessing customer needs and meeting high quality standards.

Preference(s)

• Preference may be given to current employees of the Department of Alcoholic Beverage Services.

Key Competencies for Success

Communication & Interpersonal Skills

• Active Listening & Speaking: Ability to give full attention to customers and team members, ask thoughtful questions, and convey information clearly and professionally.
• Persuasion & Negotiation: Skilled at influencing positive outcomes, guiding conversations, and helping to reconcile differences or objections.
• Interpersonal Awareness: Strong ability to understand customer reactions, maintain situational awareness, and respond with tact and professionalism in a fast-paced environment.

Problem Solving & Teamwork

• Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions or approaches to daily challenges.
• Problem Sensitivity: A proactive mindset with the ability to quickly recognize when something is wrong—or likely to go wrong—and address it early.
• Service Orientation: A helpful, positive attitude with a strong focus on actively looking for ways to assist customers and support the team.

Driving the Customer Experience

• Product Knowledge & Promotion: Ability to learn our product inventory, conduct casual product demonstrations or recommendations, and utilize basic sales techniques to enhance the customer shopping experience.
• Customer Service Excellence: Dedicated to assessing customer needs, ensuring high standards of service quality, and proactively handling customer feedback to ensure a positive visit.

Supplemental Information

• Physical Requirements Work requires physical exertion. May require the ability to stand; walk over rough surfaces; bend, crouch, stoop, stretch, reach, lift moderately heavy items (up to 50 lbs.) in a recurring manner and/or for long periods of time. Extensive standing/walking (approx. 70%/30% of shift). Must lift, pull, push, and carry 50 lbs. frequently. Requires constant balancing, grasping, and finger dexterity. Frequent bending, stooping, kneeling, twisting, reaching, and seeing. Requires frequent talking, hearing, and hand/wrist/arm use. Tools: POS, box cutter, hand truck. Walk on either level or uneven surface frequently. Occasional climbing.

DABS stores are closed on Sundays and all state and federal holidays.

About The Role

Location

6262 S 5600 W

West Valley, Utah, 84118

United States

Background Check Required

You must successfully pass a criminal history check.

Schedule Code

B - Competitive Career Service

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

At DABS, We Offer Something Rare In The Industry

Guaranteed Time Off: All our stores are closed on Sundays and all state/federal holidays.

Stability & Growth: We are a statewide agency with a 2025 Strategic Plan focused on modernizing technology and investing in our workforce.

Total Rewards: Enjoy the security of being a State of Utah employee, which includes a comprehensive benefits package, retirement options, and a culture that values service excellence.

For more information about the Department of Alcoholic Beverage Services please visit our website at https:/ abs.utah.gov/.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].