Retail Sales Cashier (Part-Time)

Fortune Bay Resort Casino; Tower (MN); Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

Fortune Bay Resort Casino in Tower, MN is seeking a Retail Sales Cashier to deliver outstanding guest service and assist with stocking, pricing, and cash handling to ensure a positive shopping experience.

You will engage with customers, maintain POS accuracy, help with inventory, displays, and store upkeep while following company policies. Prioritize guest satisfaction and teamwork in a fast-paced environment.

Qualifications

• Basic math skills and cash handling.
• Ability to follow verbal and written instructions.
• Ability to work independently and as part of a team.
• Ability to perform physical work in various weather conditions.

Responsabilités

• Greet customers and proactively approach to support shopping.
• Create an inclusive store environment for customers and employees.
• Respond to problem situations with professionalism.
• Think critically to solve problems and adapt quickly.
• Communicate effectively with customers, coworkers and management.
• Maintain awareness of product information, promotions, and ads.
• Be aware of casino promotions and property amenities to communicate to guests.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Assist in processing and replenishing merchandise, receiving, and monitoring floor stock.
• Ensure deliveries are checked and promptly put away.
• Clean and maintain displays/store for safety.
• Complete sales transactions accurately and maintain cash and POS registers with minimal errors.
• Communicate customer requests to Management.
• Ensure arcade and vending machines are filled and cleaned.
• Assist with vending machines and arcade drops.
• Assist with monthly inventory.
• Meet the company’s guest service standards.
• Demonstrate teamwork and reliability.
• Follow company and departmental policies and procedures.
• Demonstrate a positive attitude.
• Respond to constructive criticism.

Connaissances

Customer service

POS operation

Teamwork

Communication

Formation

High School Diploma or GED

Outils

POS software

Description du poste

The Retail Sales Cashier is responsible for providing excellent guest service to ensure a positive shopping experience for customers. The Retail Sales Cashier assists with additional tasks including, but not limited to, stocking, cleaning, inventory, cash handling and merchandise pricing.

Core Duties and Responsibilities:

• Greet everyone and proactively approach customers to support their shopping experience.
• Create an inclusive store environment where everyone (employees & customers) feels welcome, safe, and is treated with respect.
• Respond to problem situations with professionalism.
• Think critically to solve problems and approach challenges with agility.
• Communicate effectively with customers, employees, and management.
• Maintain an awareness of all product information, merchandise promotions and advertisements.
• Be aware of casino promotions and property amenities to communicate to guests.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Assist in processing and replenishing merchandise, receiving, and monitoring floor stock.
• Ensure that deliveries are checked and promptly put away.
• Clean and maintain displays/store to ensure a safe store environment.
• Accurately and efficiently complete all sales transactions and maintain proper cash and POS registers with little to no errors.
• Communicate customer requests to Management.
• Ensure that the arcade and vending machines are filled and cleaned.
• Assist with vending machines and arcade drops.
• Assist with monthly inventory.
• Meets the company’s guest service standards.
• Demonstrates teamwork/gets along well with co-workers.
• Is reliable and dependable.
• Follows company and departmental policies and procedures.
• Demonstrates a positive attitude.
• Responds well to constructive criticism.

Qualifications – Education and Experience:

Minimum Qualifications:

• Basic math skills, ability to run POS system, basic computer knowledge.
• Ability to follow verbal and written instructions.
• Ability to work independently and as part of a team.
• Ability to perform physical work in various weather conditions.

Preferred Qualifications:

• Prior retail sales, cashier, or customer-focused experience.
• High School Diploma or GED.

The work environment is fast-paced and requires overall good mental and physical health.

Physical Demands:

Job-specific abilities and requirements include:

• Ability to stand, sit, and walk for extended periods of time.
• Ability to lift to 50 pounds.
• Ability to climb ladders.
• Ability to work in tight spaces.
• Ability to perform repetitive motion from use of the POS system.
• Ability to crouch, crawl, and kneel.
• Ability to tolerate various scents, noises, and bright lights.

Preference:

It is the policy of the Bois Forte Band, pursuant to tribal and federal law, to give preference to qualified Native Americans in hiring, promotion, and departmental transfers. Preference will be extended to members of the Bois Forte Band, members of other federally recognized tribes and to status Natives born in Canada.