The Retail Sales Associate is responsible for providing an excellent customer experience and performing duties such as cashiering, sales floor merchandising, replenishment, receiving, and e-commerce fulfillment.
Key Roles and Responsibilities:
- Model company values in all actions, communication, and decision-making.
- Maintain store standards by assisting with stocking, merchandising, e-commerce operations, store cleanliness, and completing operational projects/tasks.
- Perform other duties as directed by management.
Sales Floor:
- Create a positive customer experience using sales and customer service programs.
- Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
- Use product knowledge and training to recommend products.
- Provide solutions, such as product substitutions or special orders.
E-commerce:
- Pick and pack items accurately for dispatch.
- Ensure accuracy in picking and packing.
- Maintain a clean and organized warehouse.
Receiving:
- Receive products, verify counts, and resolve discrepancies.
- Merchandise products on the sales floor and in the warehouse.
- Conduct cycle counts to identify loss and improve stock levels.
- Re-shelve canceled orders promptly.
- Manage waste and spoilage according to FIFO practices.
Requirements:
- Effective communication: convey information clearly and listen actively.
- Driving results: motivate and achieve goals through accountability and feedback.
- Process management: contribute to efficient workflows adaptable to change.
- Collaboration and teamwork: work effectively with others towards common goals.
Education & Experience:
- Must be 21 years of age.
- Preferred experience in retail, e-commerce, or warehouse operations.
Pay:
- Compensation varies by location, based on market pricing and cost of labor index.
- Mira Mesa, CA: $17.25/hour.
- Starting pay depends on skills, experience, location, and market conditions.
At Gopuff, we understand that life can be unpredictable. We aim to deliver your needs quickly and reliably, anytime you need us.
Join our team to help us bring convenience and predictability to everyday life.
Gopuff is an equal opportunity employer, committed to diversity and inclusion. We encourage all qualified individuals to apply.