Retail Sales Associate - Womens Shoes, Del Amo Fashion Center - Part Time

Macy's; Torrance (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading retail company in Torrance is seeking a Retail Selling Colleague who will create memorable shopping experiences while achieving sales goals through genuine customer engagement. Candidates must be adaptable, possess excellent communication skills, and be comfortable working flexible hours. This position offers competitive pay, benefits, and growth opportunities in a dynamic environment.

Benefits

Merchandise discounts

Paid time off

401(k) match

Career growth opportunities

Qualifications

• Must communicate effectively with customers and co-workers.
• Responsible for acquiring new customers and meeting sales goals.
• Enjoys learning about customers and sharing information.

Responsibilities

• Create standout shopping experiences through genuine hospitality.
• Drive performance through customer engagement and selling behaviors.
• Help maintain a clean and inviting shopping space.

Skills

Flexible availability

Customer communication

Sales goal achievement

Team collaboration

Adaptability

Job description

Overview

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions, about inspiring stores and irresistible products, and about the excitement of the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. Those stories are part of what makes this such a special place to work.

Job Overview

As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer\'s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty — making each visit both meaningful and successful.

This role goes far beyond just being a cashier. The customer is at the heart of everything we do—every day, all day. If you\'re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you. You\'ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

How our Selling Colleagues Spend Their Day

• Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions—so they\'re fully informed and ready to engage, educate, and sell with confidence.
• On the floor, they focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build relationships and encourage repeat visits.
• Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
• They finish strong by sharing our Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank-you, often using the customer\'s name.
• We believe service starts with each other—supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
• Excellence is a journey—we strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver store results.

Note: Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules include weekend shifts. Hours are dependent on business needs and colleague availability. Hours per week for benefit eligibility can be found here.

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to: understand and communicate effectively with customers, co-workers, and supervisors; read and understand employment policies and safety rules/procedures in English
• Be comfortable communicating and collaborating with customers and colleagues
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
• Meeting daily sales goal challenges
• Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
• You can handle electronic devices with no problem

Essential Physical Requirements You Will Perform

• Talking, lifting, constant movement, standing, and reaching with arms and hands
• Standing for extended periods, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, reaching (including above eye level)
• Requires close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology, including handheld equipment and cash register operations

What We Can Offer You

Join a team where work is rewarding as well as fun. We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage and a 401(k) match. Enjoy paid time off, eight paid holidays, career growth through continuous learning and leadership development, and the opportunity to participate in Colleague Resource Groups and volunteer opportunities.

Additional benefits include merchandise discounts, performance-based incentives, annual merit reviews, and an Employee Assistance Program with mental health counseling and legal/financial advice. Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy\'s. Whether you\'re helping a customer find the perfect gift, streamlining operations, enhancing our online shopping experience, buying in-style merchandise, or contributing to our Thanksgiving Day Parade, Macy\'s offers unique opportunities to be part of memorable moments in people\'s lives.

Join us and help write the next chapter in our story — Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy\'s Inc. reserves the right to amend this job description at any time. Macy\'s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.