Retail Sales Associate (WMM)

Mind Games US; Bethesda (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in the retail sector is seeking a motivated individual to join their dynamic team. This role offers the chance to thrive in a fast-paced environment, where you will engage with customers, provide exceptional service, and help maintain a visually appealing store. With a focus on sales and customer experience, you'll have the opportunity to showcase your passion for games and toys, while contributing to a fun and engaging atmosphere. If you're ready to make a difference and be part of a team that values creativity and enthusiasm, this position is perfect for you.

Benefits

Competitive Pay

Store Discount

Fun Work Environment

Qualifications

• 1+ year of experience in sales or retail is required.
• Exceptional customer service skills with the ability to adapt.

Responsibilities

• Greet customers and provide exceptional service.
• Operate POS system and manage store inventory.

Skills

Customer Service

Sales Experience

Interpersonal Communication

Multitasking

Knowledge of Pop Culture and Board Games

Education

High School Diploma or Equivalent

Tools

POS System

Job description

Hello! Mind Games are opening doors for new applicants! Do you want to become one of the minds of our company? This is the opportunity to take!

Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play"! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.

If you support our vision – try yourself and join our team!

We are looking for a motivated, energetic individual, who thrives in a fast-paced retail environment. We are seeking leaders who are knowledgeable in our products, (current knowledge or extreme curiosity to learn), can achieve sales goals by creating great customer/employee experiences, and can maintain a visually compelling store.

Duties and Responsibilities include, but are not limited to:

1. Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
2. Operate a POS system, accurately process payments, and issue receipts.
3. Keep the store neat. This includes restocking products and ensuring that the store's inventory levels are adequate to meet customer demand.
4. Act as an expert in the product lines the store carries, with attention to detail and the ability to answer any questions they may have.
5. Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
6. Consistently meet or exceed daily, weekly, and monthly sales goals to drive store profitability.
7. Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.

You are best suited for the role if you have the following qualifications and skills:

1. High school diploma or equivalent required.
2. Must be at least 18 years old.
3. 1+ year of experience in sales, customer service, or retail is required for this role.
4. Exceptional customer service and interpersonal communication skills, with demonstrated ability to adapt to the diverse needs of customers.
5. Ability to multitask, manage priorities effectively.
6. Passion/knowledge of pop culture and board games (preferred).
7. Ability to stand or walk for long periods and lift to 20 pounds.

Pay Rate (per hour): $15- $15.50

Benefits:

1. Competitive Pay
2. Store Discount
3. Being surrounded by people and products you love!

This posting is for the Westfield Montgomery Mall