Retail Sales Associate, Westwood, #659

Gopuff; Los Angeles (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time

EAP through AllOne Health

Job summary

The Retail Sales Associate position at Gopuff is responsible for delivering an excellent customer experience, handling cashiering, stocking, replenishment and e-commerce fulfillment at the Westwood, CA location.

You will educate customers about BevMo!'s ClubBev and the Gopuff App, use product knowledge to recommend items, and ensure accurate packing for orders while maintaining clean, organized shelves and a smooth checkout flow.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience is preferred.
• Strong communication and teamwork skills.

Responsibilities

• Model company values in all actions, communication and decision-making.
• Stocking, merchandising and e-commerce operations; keep store clean and organized.
• Assist with various operational projects and tasks as directed by management.
• Deliver a positive customer experience using sales and service programs.
• Educate and enroll customers into BevMo!'s ClubBev Program and the Gopuff App.
• Recommend products using knowledge and training, and assist with substitutions or special orders.
• Pick and pack items for order dispatch with accuracy.

Skills

Communication

Driving Results

Process Management

Collaboration & Teamwork

Job description

The Retail Sales Associate is responsible for providing an excellent customer experience and performing duties as assigned including, but not limited to, cashier, sales floor merchandising, replenishment, receiving and e-commerce fulfillment.

Responsibilities:

• Model company values in all actions, communication and decision-making
• Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks
• Performs any other duties as directed by management
• Consistently create a positive customer experience through the utilization of the sales and customer service programs
• Educate and enroll customers into BevMo!'s ClubBev Program and the Gopuff App.
• Use product knowledge and BevMo! training to make product recommendations to customer
• Provide the customer with solutions, such as product substitutions or special ordering a product when applicable
• Pick and pack items on a per order basis for dispatch to customers
• Ability to ensure accuracy of items picked/packed
• Clean and organize warehouse

Requirements:

• Must be 21 years of age
• Retail, e-commerce or warehouse experience is preferred
• Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver clearly understands the specifics of the message and are able to listen to, receive, and understand messages conveyed by others
• Driving Results: Motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback.
• Process Management: Take a systematic approach in contributing to making the company’s workflow more effective, efficient, and capable of adapting to an ever-changing environment
• Collaboration and Teamwork: Work interdependently and collaboratively with others to achieve mutual goals. Subordinate individual aims in the interest of working with others in a way that promotes and encourages each person’s contributions toward achieving optimal outcomes

What We Offer

• Medical/Dental/Vision Insurance (for full-time employees)
• 401(k) Retirement Savings Plan
• 25% employee discount & FAM Membership
• Vacation and Sick Time for eligible employees
• EAP through AllOne Health (formerly Carebridge)

Pay:

• Gopuff/Bevmo! pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
• Westwood, CA: $16.78 per hour
• The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.

And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you're hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.