Retail Sales Associate, Simi Valley, #465

Gopuff; Simi Valley (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance (for F

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time

EAP through AllOne Health

Job summary

Gopuff is hiring a Retail Sales Associate in Simi Valley, CA. The role focuses on delivering an excellent customer experience while performing cashier duties, merchandise the sales floor, replenish stock, handle receiving and support e-commerce fulfillment.

Responsibilities include maintaining store standards, assisting with operations, and educating customers about BevMo!’s ClubBev and the Gopuff app. The position emphasizes teamwork and customer engagement within a fast-paced environment.

Qualifications

• Retail, e-commerce or warehouse experience preferred.
• Ability to work in a fast-paced environment and ensure accurate order picking.

Responsibilities

• Provide an excellent customer experience through service and product knowledge.
• Assist with stocking, merchandising and e-commerce operations.
• Support receiving and replenishment to maintain store standards and cleanliness.
• Process orders, assist with returns and exchanges as needed.
• Educate customers about BevMo! ClubBev and the Gopuff app.

Skills

Customer service

Cashier experience

Merchandising

Stocking/receiving

E-commerce fulfillment

Job description

The Retail Sales Associate is responsible for providing an excellent customer experience and performing duties as assigned including, but not limited to, cashier, sales floor merchandising, replenishment, receiving and e-commerce fulfillment.

Responsibilities:

• Model company values in all actions, communication and decision-making
• Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks
• Performs any other duties as directed by management
• Consistently create a positive customer experience through the utilization of the sales and customer service programs
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge and BevMo! training to make product recommendations to customer
• Provide the customer with solutions, such as product substitutions or special ordering a product when applicable
• Pick and pack items on a per order basis for dispatch to customers
• Ability to ensure accuracy of items picked/packed
• Clean and organize warehouse

Requirements:

• Must be 21 years of age
• Retail, e-commerce or warehouse experience is preferred
• Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver clearly understands the specifics of the message and are able to listen to, receive, and understand messages conveyed by others
• Driving Results: Motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback.
• Process Management: Take a systematic approach in contributing to making the company’s workflow more effective, efficient, and capable of adapting to an ever-changing environment
• Collaboration and Teamwork: Work interdependently and collaboratively with others to achieve mutual goals. Subordinate individual aims in the interest of working with others in a way that promotes and encourages each person’s contributions toward achieving optimal outcomes

What We Offer

• Medical/Dental/Vision Insurance (for full-time employees)
• 401(k) Retirement Savings Plan
• 25% employee discount & FAM Membership
• Vacation and Sick Time for eligible employees
• EAP through AllOne Health (formerly Carebridge)

Pay:

• Gopuff/Bevmo pays employees based on market rates, and pay may vary by location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.
• Simi Valley, CA: $16.90 per hour

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.

And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what's hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.