Retail Sales Associate WAYNESBORO - E Main St

iMobile; Waynesboro (Franklin County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading national Wireless Preferred Retailer is seeking a Retail Sales Associate in Waynesboro. The role focuses on delivering exceptional customer service, selling wireless products, and building customer relationships. Ideal candidates are eager to learn and thrive in a fast-paced environment. Competitive pay, commissions, and growth opportunities are offered.

Benefits

Employee Stock Ownership Program (ESOP)

Competitive hourly pay and uncapped commissions

Automatic raises, career advancement opportunities

Health benefits for full-time employees

Bonuses, contests, rewards, and incentives

Qualifications

• At least 6 months of customer service or sales experience; retail preferred.

Responsibilities

• Help customers continue their shopping journey, whether online or in-store.
• Sell personalized solutions, accessories, and IoT devices.
• Provide excellent customer service with a positive attitude.

Skills

Customer Service

Sales

Communication

Education

High School Diploma or GED

Job description

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We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be an Archer? If so, keep reading!

Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They are brand ambassadors, creating energy and excitement around our products and services. Our MAs thrive in a fast-paced, fun environment where customer needs are their first focus. They build meaningful connections with customers, uncover needs, and educate, demonstrate, and recommend device and service solutions. This role is a learning position, with opportunities for promotion to Mobile Expert after training.

What you'll do in your role

Learn and build proficiency in customer service while providing a best-in-class experience and building loyalty by:

• Helping customers continue their shopping journey, whether online, through Customer Care, or in-store
• Exploring individual needs and demonstrating the latest technology in-store
• Selling personalized solutions, accessories, and IoT devices
• Guiding customers through their purchasing experience with thoughtful questions and expertise

Approach service and sales with patience, honesty, and empathy. Become proficient in digital tools to demonstrate:

• Coverage and network quality in customers' neighborhoods
• Plans and services that enable unlimited connectivity
• Device and account inspection, review, and troubleshooting

Complete training on in-store experience, systems, and processes. Build relationships with employees across channels to:

• Own the customer experience and resolve issues seamlessly
• Identify and hand off small business leads
• Develop strong peer relationships and accountability
• Provide excellent customer service with a positive attitude

The ideal candidate will bring

• A desire to learn and connect with customers
• Confidence and drive to succeed in a sales environment
• Willingness to learn from peers and leaders
• Ability to balance customer experience with performance goals
• At least 6 months of customer service or sales experience; retail preferred

What’s in it for you?

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay and uncapped commissions
• Automatic raises, career advancement opportunities
• A culture of care and excellence
• Health benefits for full-time employees
• Bonuses, contests, rewards, and incentives

What must you have?

• Be at least 18 years old
• High school diploma or GED
• Ability to stand long periods and lift up to 25 lbs
• Reliable transportation
• Availability for full-time or part-time hours

Diversity & Inclusion is a core principle. We welcome everyone to our team and celebrate the unique perspectives and backgrounds of our employees.

Apply now: www.archtelecom.net

Inquiries: [e-mail]