Retail Sales Associate — Veteran Services

U.S. Department of Veterans Affairs; Hines (IL); On-site; USD 26,000 - 34,000; Full time

Job summary

Veterans Canteen Service in Illinois is seeking staff to support Veterans Affairs Medical Center shoppers. You will assist customers, process sales at the register, and help keep the store stocked and organized for a smooth shopping experience.

The role emphasizes customer service, basic math, and physical tasks such as standing and lifting up to 40 pounds. Prior service industry experience is helpful but not required.

Qualifications

• A current REAL ID is required to work at Veterans Canteen Service.
• Excellent customer service skills.
• Basic math skills for handling transactions.
• Requires constant standing, walking, and frequent bending.
• Must lift or move objects weighing up to 40 pounds unassisted.
• One year of experience in the service industry is preferred but not required.
• Familiarity with retail software and point-of-sale systems is a plus.

Responsibilities

• Assists customer in locating products and provides detailed information to enhance their shopping experience.
• Handles sales transactions using a cash register with accuracy and customer satisfaction.
• Restocks merchandise and ensures products are properly labeled for display.
• Maintains a clean and organized store environment for a pleasant shopping experience.
• Performs other duties as assigned.

Skills

Customer service

Basic math

Standing/walking

Lifting 40 lbs

Service industry

Tools

Retail software

Point-of-sale (POS)

Job description

Veterans Canteen Service in Illinois is seeking staff to support Veterans Affairs Medical Center shoppers. You will assist customers, process sales at the register, and help keep the store stocked and organized for a smooth shopping experience.

The role emphasizes customer service, basic math, and physical tasks such as standing and lifting up to 40 pounds. Prior service industry experience is helpful but not required.