Retail Sales Associate — Customer Service & POS

U.S. Department of Veterans Affairs; Phoenix (AZ); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

U.S. Department of Veterans Affairs' Veterans Canteen Service in Phoenix is seeking team players to support daily retail operations and assist Veterans and staff with their shopping needs.

The role emphasizes friendly customer service, accurate cash handling, restocking, and maintaining a clean, organized store environment. You will provide product information, answer questions, and ensure a pleasant, efficient shopping experience for visitors.

Qualifications

• Current- valid REAL ID required to work at Veterans Canteen Service.
• Excellent customer service skills.
• Basic math skills for handling transactions.
• Requires constant standing - walking - and frequent bending.
• One year of experience in the service industry is preferred but not required.
• Familiarity with retail software and POS systems is a plus.

Responsibilities

• Assists customer in locating products & provides detailed information to enhance their shopping experience
• Handles sales transactions efficiently using a cash register - ensuring accuracy & customer satisfaction
• Restocks merchandise and ensures products are properly labeled for display
• Maintains a clean & organized store environment - ensuring a pleasant & efficient shopping experience
• Performs other duties as assigned.

Skills

Customer service

Basic math

Tools

POS systems

Retail software

Job description

U.S. Department of Veterans Affairs' Veterans Canteen Service in Phoenix is seeking team players to support daily retail operations and assist Veterans and staff with their shopping needs.

The role emphasizes friendly customer service, accurate cash handling, restocking, and maintaining a clean, organized store environment. You will provide product information, answer questions, and ensure a pleasant, efficient shopping experience for visitors.