Retail Sales Associate, Valencia Town Center - Full Time

Bloomingdale's Inc.; Santa Clarita (CA); On-site; Full time

Job summary

Join a dynamic retail environment as a Retail Sales Associate, where your role is pivotal in creating memorable shopping experiences. This position emphasizes customer engagement, product knowledge, and teamwork in a fast-paced setting. You'll be the face of the store, helping customers find exactly what they need while promoting Macy's values of diversity and inclusion. With flexible shifts and a fun, inclusive atmosphere, this is more than just a job; it's an opportunity to grow and thrive in a supportive team. If you enjoy meeting new people and making a difference in their shopping journey, this role is perfect for you.

Benefits

Health and Wellness Benefits

401k Match Opportunity

Employee Assistance Program

Performance Incentives

Paid Time Off

Continuous Learning Resources

Colleague Resource Groups

Volunteer Opportunities

Qualifications

• Strong communication and interpersonal skills for customer engagement.
• Ability to utilize technology for sales and customer service.

Responsibilities

• Greet and connect with customers to enhance their shopping experience.
• Recommend products and provide solutions to complete sales.

Skills

Product Knowledge

Communication

Sales

Technology

Continuous Learning

Interpersonal Skills

Collaboration

Education

No Education Required

Tools

Point of Sale Technology

Job description

Retail Sales Associate, Valencia Town Center - Full Time

Santa Clarita, CA, United States

Schedule: Full time

Hourly Rate: $16.50 - $20.35 (based on job, location, and schedule)

Job Description

Are you ready to bring your amazing self to work?

At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from.

Job Summary

As a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macy’s magic, and the Macy’s shopper is your highest priority. Your close attention to customer preferences and the expertise you develop in Macy’s merchandise and services will let you create exceptional experiences for every customer you encounter. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area.

We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.

What we can offer you

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• Paid Time Off
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities

What you will do

• Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience.
• Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer.
• Offer options and solutions to customers to complete the sale.
• Wrap-Up the moment to close out the customer’s shopping journey, celebrating their purchases and sharing in their excitement.
• Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.

Skills You Will Need

• Product Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.
• Communication: Comfortable communicating with customers virtually, via phone, and in person.
• Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.
• Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
• Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy’s educational resources.
• Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Collaboration: Partnership with the total team to drive sales and deliver the customer experience.

Who you are

• Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.
• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.
• You can handle electronic devices with no problem.
• Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English.
• No Education or Experience Required.

Essential Physical Requirements

• Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
• Frequent use of computers and handheld electronic equipment.
• Reaching, including above eye level, crouching, kneeling, stooping and color vision.
• This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders.
• Lifting and moving items weighing up to 30 lbs.

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy and ideas to the Macy's team – Apply Today!

Job Info

• Job Identification: REQ_543172
• Job Category: Stores
• Locations: 26450 McBean Parkway, Santa Clarita, CA, 91355, US