Retail Sales Associate - Townline Square

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Part time

Job summary

An established industry player seeks a dedicated Brand Associate to enhance customer experiences and foster brand loyalty. In this part-time role, you will engage with customers, educate them about products, and promote loyalty programs. Your ability to communicate effectively and your passion for retail will be key to success in this dynamic, fast-paced environment. Join a team that values respect and collaboration, where your contributions will directly impact customer satisfaction and store performance. This is an exciting opportunity for those looking to grow in the retail sector while delivering exceptional service.

Qualifications

• Strong customer service skills with a focus on brand loyalty.
• Ability to engage and connect with customers effectively.

Responsibilities

• Promote loyalty programs and drive sales through suggestive selling.
• Maintain a clean and organized work environment.

Skills

Customer Service

Communication

Sales Skills

Retail Technology

Problem Solving

Job description

Pay: Competitive

Location: Remote

Employment type: Part-Time

Job Description

• Req#: R189133

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product knowledge and use your experience to educate, inform, inspire, and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable for personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean, and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required.
• Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 lbs.

About the company

Gap Inc. is the largest specialty retailer in the United States and is third in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.