Retail Sales Associate-Thousand Oaks

JBS Foods; Thousand Oaks (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan with match

Monthly Bonus

Paid Time Off

Product giveaways

Mentorship program

Discounts program

Job summary

JBS Foods’ Wild Fork brand is hiring a Retail Sales Associate in Thousand Oaks to deliver a warm, knowledge-driven shopping experience and help guests with recipe ideas and product insights. You will build baskets, maintain a clean, welcoming store, and support stock, pricing, and shelf readiness.

Role requires physical stamina for cold environments, lifting up to 50 lbs, and flexible scheduling including mornings, evenings, weekends, and holidays. Cash handling and teamwork are essential.

Qualifications

• 1 year of retail, grocery, hospitality, or food experience required.
• Strong customer service skills with enthusiasm for food and culinary exploration.
• Ability to work in fast-paced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand/walk 8–10 hours.
• Flexible scheduling (mornings, evenings, weekends, holidays).
• Basic math skills for cash handling; POS experience a plus.

Responsibilities

• Deliver a warm, engaging shopping experience and personal service.
• Provide recommendations, cooking tips, and product insights to customers.
• Drive sales by engaging customers and building baskets.
• Support replenishment, merchandising, and store readiness.
• Assist with receiving, stock accuracy, and inventory issues.
• Handle cash and operate the POS with accuracy; open/close duties as needed.
• Collaborate with team leaders and participate in training and development.

Skills

Customer service

Food safety

Cold environment work

Cash handling

Flexible scheduling

Teamwork

Tools

POS system

Cash register

Job description

Retail Sales Associate

As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness. You play a vital role in maintaining a clean, well-stocked, easy-to-shop store and confidently perform essential operational routines — including working in freezer environments, handling cash, and supporting opening and closing duties — even when leadership is not present. You bring our values to life every day: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership.

Position Type: Full-time + Part-time

Starting Wage: $20.00 per hour + Bonus Potential

Core Responsibilities

1. Customer Experience & Selling
   • Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
   • Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
   • Demonstrate understanding of daily sales goals, promotions, and store priorities, and apply that knowledge through effective customer interaction and selling behaviors.
   • Drive sales by engaging customers, building baskets, and suggesting product pairings.
   • Support Wild Fork’s service standards to ensure customers feel welcomed, valued, and inspired to return.
   • Leverage product knowledge to confidently recommend solutions, build basket size, and deliver a personalized, engaging customer experience.
2. Replenishment, Merchandising & Store Readiness
   • Stock, rotate, and merchandise products to ensure a full, fresh, and visually compelling store.
   • Complete FIFO rotation and maintain accurate labeling and pricing.
   • Keep the store clean, organized, and customer-ready at all times.
   • Support planogram changes, promotional sets, and daily recovery routines.
3. Inventory Support
   • Assist with receiving and processing deliveries with care and accuracy.
   • Maintain back-stock organization and communicate low stock or product issues promptly.
   • Follow shrink-prevention practices and report concerns to leadership.
4. Freezer & Cold Environment Work
   • Confidently work in cold temperatures (walk-in freezer) to pull products, organize stock, and execute counts.
   • Adhere to food safety, sanitation, and freezer safety guidelines.
5. Cash Handling & Opening/Closing Routines
   • Operate the POS with accuracy; process transactions, returns, and exchanges.
   • Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, store walkthroughs for readiness and safety
   • Follow all cash handling SOPs with precision and integrity.
6. Team Collaboration & Support
   • Work closely with Team Leaders to execute daily priorities and meet store goals.
   • Participate in training, product knowledge sessions, and new processes.
   • Actively participate in ongoing training and development to strengthen product expertise, selling capability and consistency in execution.
   • Support a positive, inclusive team culture where everyone feels valued.

Qualifications

• 1 year of retail, grocery, hospitality, or food experience required.
• Strong customer service skills with enthusiasm for food and culinary exploration.
• Ability to work in fast-paced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand/walk 8–10 hours.
• Flexible scheduling (mornings, evenings, weekends, holidays).
• Basic math skills for cash handling; POS experience a plus.

Values & Behaviors

We look for Sales Associates who:

• Show determination and urgency in serving customers.
• Engage with humility, sincerity, and pride in the Wild Fork brand.
• Demonstrate discipline and ownership in every task.
• Work respectfully as part of a team.
• Stay curious about products, cooking, and customer needs.

Benefits

• Medical, Dental, & Vision Insurance
• Health Reimbursement Account, Flexible Spending Accounts, Behavioral Health Matters Program, Live Health Online (Virtual Care)
• Monthly Bonus Plan
• 401(k) and Company Match
• PTO: Vacation, Sick, Birthday PTO
• Culinary Perks: Culinary Training, Chew on This – Monthly Product Giveaway, Wild Chef – Monthly Allowance to Shop in Store
• Ongoing Development: Mentorship Program, Better Futures Program (free community college)
• Optional Perks: Fin Fit – Financial Resources, Discounts (cars, cell phones, services & more), Employee Referral Bonus Program

EOE, including disability/vets