Retail Sales Associate

Wild Fork; East Hanover (NJ); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off (Vacation, Sick,Birthday

Monthly Bonus Plan

Culinary Perks and Training

Employee Discounts & Perks

Job summary

Wild Fork is hiring a Retail Sales Associate in East Hanover, NJ. You will create an exceptional guest experience by delivering a personal chef and friendly butcher service, using product knowledge, recipes, and hospitality to engage customers.

You will support replenishment, inventory accuracy, store readiness, and work in freezer environments while handling cash and assisting opening/closing duties. Join a values-driven team with growth and culinary perks.

Qualifications

• 1 year of retail, grocery, hospitality, or food experience required.
• Strong customer service skills with enthusiasm for food and culinary exploration.
• Ability to work in fast-paced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand/walk 8–10 hours.
• Flexible scheduling (mornings, evenings, weekends, holidays).
• Basic math skills for cash handling; POS experience a plus.

Responsibilities

• Provide exceptional customer experience and selling.
• Deliver a warm, engaging shopping experience as a “personal chef & friendly butcher.”
• Give recommendations, cooking tips, recipes, and product insights.
• Meet daily sales goals and promotions through customer interaction and selling behaviors.
• Drive sales by engaging customers, building baskets, and suggesting product pairings.
• Support store readiness, replenishment, merchandising, and planogram changes.
• Assist with receiving and processing deliveries and back-stock organization.
• Work in freezer/cold environments and adhere to food safety guidelines.
• Operate POS, process transactions, returns, and exchanges and perform opening/closing duties.

Skills

Customer service

Cash handling

Food safety

Cold environment work

Product knowledge

Communication

Job description

Description

As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness.

As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness.

You play a vital role in maintaining a clean, well‑stocked, easy‑to‑shop store and confidently perform essential operational routines — including working in freezer environments, handling cash, and supporting opening and closing duties — even when leadership is not present.

You bring our values to life every day: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership.

Position Type

Full-time + Part-time

Starting Wage

$18.00 per hour + Bonus Potential

Core Responsibilities

• Customer Experience & Selling
• Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
• Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
• Demonstrate understanding of daily sales goals, promotions, and store priorities, and apply that knowledge through effective customer interaction and selling behaviors.
• Drive sales by engaging customers, building baskets, and suggesting product pairings.
• Support Wild Fork’s service standards to ensure customers feel welcomed, valued, and inspired to return.
• Leverage product knowledge to confidently recommend solutions, build basket size, and deliver a personalized, engaging customer experience.
• Replenishment, Merchandising & Store Readiness
• Stock, rotate, and merchandise products to ensure a full, fresh, and visually compelling store.
• Complete FIFO rotation and maintain accurate labeling and pricing.
• Keep the store clean, organized, and customer‑ready at all times.
• Support planogram changes, promotional sets, and daily recovery routines.
• Inventory Support
• Assist with receiving and processing deliveries with care and accuracy.
• Maintain back‑stock organization and communicate low stock or product issues promptly.
• Follow shrink‑prevention practices and report concerns to leadership.
• Freezer & Cold Environment Work
• Confidently work in cold temperatures (walk‑in freezer) to pull products, organize stock, and execute counts.
• Adhere to food safety, sanitation, and freezer safety guidelines.
• Cash Handling & Opening/Closing Routines
• Operate the POS with accuracy; process transactions, returns, and exchanges.
• Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, store walkthroughs for readiness and safety
• Follow all cash handling SOPs with precision and integrity.
• Team Collaboration & Support
• Work closely with Team Leaders to execute daily priorities and meet store goals.
• Participate in training, product knowledge sessions, and new processes.
• Actively participate in ongoing training and development to strengthen product expertise, selling capability and consistency in execution.
• Support a positive, inclusive team culture where everyone feels valued.

Qualifications

• 1 year of retail, grocery, hospitality, or food experience required.
• Strong customer service skills with enthusiasm for food and culinary exploration.
• Ability to work in fast‑paced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand/walk 8–10 hours.
• Flexible scheduling (mornings, evenings, weekends, holidays).
• Basic math skills for cash handling; POS experience a plus.

Values & Behaviors

We look for Sales Associates who:

• Show determination and urgency in serving customers.
• Engage with humility, sincerity, and pride in the Wild Fork brand.
• Demonstrate discipline and ownership in every task.
• Work respectfully as part of a team.
• Stay curious about products, cooking, and customer needs.

Benefits

• Medical, Dental, & Vision Insurance
• Health Reimbursement Account, Flexible Spending Accounts, Behavioral Health Matters Program, Live Health Online (Virtual Care)
• Monthly Bonus Plan
• 401(k) and Company Match
• PTO: Vacation, Sick, Birthday PTO
• Culinary Perks: Culinary Training, Chew on This – Monthly Product Giveaway, Wild Chef – Monthly Allowance to Shop in Store
• Ongoing Development: Mentorship Program, Better Futures Program (free community college)
• Optional Perks: Fin Fit – Financial Resources, Discounts (cars, cell phones, services & more), Employee Referral Bonus Program

EOE, including disability/vets