Retail Sales Associate Team Sports

DICK'S Sporting Goods, Inc.; Raleigh (NC); In loco; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

DICK'S Sporting Goods, Inc. is seeking a store teammate to deliver an exceptional shopping experience by helping customers, maintaining merchandising standards, and supporting store operations in Raleigh, NC.

You will greet customers, understand their needs, and promote loyalty programs while upholding safety, loss-prevention policies, and inclusive service. Ideal candidates have prior retail experience and can stand for long periods, lift up to 35 lbs, and work as part of a collaborative team

Competenze

• Prior retail sales or customer-facing experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs repeatedly.

Mansioni

• Greet customers and proactively approach to understand their needs and help with shopping decisions.
• Maintain merchandising and presentation standards, floor sets, signage and price changes.
• Promote programs (loyalty, warranty, private label enrollment) and follow safety and loss-prevention policies.
• Support the team with store operations and customer service tasks as needed.

Conoscenze

Customer service

Sales & upsell

Team player

Safety awareness

Inventory awareness

Descrizione del lavoro

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. Greet everyone and proactively approach customers to understand their needs and support their shopping experience. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management.

TEAMMATE TRAITS

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

QUALIFICATIONS

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

ACHIEVING SUCCESS AT DICK’S SPORTING GOODS

Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.