retail sales associate team sports

DICK'S Sporting Goods, Inc.; Fort Wayne (IN); On-site; USD 38,000 - 46,000; Full time

Job summary

DICK'S Sporting Goods in Fort Wayne, IN is seeking enthusiastic store teammates to deliver a hassle-free shopping experience by greeting every customer, proactively understanding their needs, and applying in-depth product knowledge to help athletes of all ages choose the right gear while maintaining brand standards on the floor.

As a team member you will promote company programs – loyalty, warranties, and private-label card enrollment – while observing safety and loss-prevention policies,

Qualifications

• Experience in retail sales or customer service.
• Ability to greet customers and assess needs.
• Knowledge of store merchandising is a plus.

Responsibilities

• Greet every customer and proactively understand their needs.
• Uphold merchandising and presentation standards on the floor.
• Promote loyalty programs, warranty sales and card enrollment.
• Adhere to safety, loss-prevention and standard operating procedures.
• Maintain confidentiality of Company information.
• Create an inclusive store environment and support the team.

Skills

Customer service

Cashier experience

Sales oriented

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW:

ROLE RESPONSIBILITIES:

• Our store teammates are passionate about creating a hassle‑free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize.
• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
• Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.
• Take an all‑hands‑on‑deck approach to support the team across the store.
• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

QUALIFICATIONS:

• Prior retail sales, cashier, or customer‑focused experience preferred

ACHIEVING SUCCESS AT DICK’S SPORTING GOODS Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.