Retail Sales Associate - South Denver Market Place

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

A leading company in retail is looking for a Brand Associate who will engage with customers, educate them about products, and enhance their shopping experience. The role demands strong communication, customer service skills, and adaptability to various work schedules, contributing to a positive store environment.

Qualifications

• Good communicator with effective interaction abilities.
• Customer-focused service provider on and off the sales floor.
• Able to utilize retail technology.

Responsibilities

• Treat all customers and employees with respect.
• Engage with customers to drive sales.
• Enhance customer experience using omnichannel offerings.
• Support sales floor and manage operational processes.

Skills

Communication

Customer Service

Problem Solving

Flexibility

Retail Technology Usage

Job description

About the RoleAs a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Promote loyalty by educating customers about our loyalty programs.

• Seek out and engage with customers to drive sales and service using suggestive selling.

• Enhance customer experience using all omnichannel offerings.

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, as required.

• Maintain a neat, clean and organized work center.

• Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

• Passionate about retail and thrive in a fastpaced environment.

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

This position is anticipated to remain open for the next two weeks, although the duration might be adjusted based on the needs of the Company, potentially extending or shortening this timeframe.