Retail Sales Associate South Center

POP MART Americas INC.; Seattle (WA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a market-leading entertainment company as a Sales Associate, where your passion for designer toys can shine! In this engaging role, you'll connect with customers, provide expert product knowledge, and ensure a delightful shopping experience. With a focus on exceeding customer expectations, you'll help drive sales while enjoying opportunities for career development and growth. This dynamic position offers a chance to be part of a global brand that celebrates creativity and innovation in the designer toy culture. If you love engaging with people and have a flair for sales, this is the perfect opportunity for you!

Benefits

Market-competitive packages

Opportunities to learn and lead

Career development

Qualifications

• 1+ year of retail customer-facing experience is required.
• Ability to engage customers and provide great service.

Responsibilities

• Greet customers and assist with their shopping needs.
• Provide product recommendations and close sales effectively.
• Maintain a clean and organized store environment.

Skills

Retail Sales Experience

Customer Engagement

Product Knowledge

Cash Register Operation

Flexible Schedule

Education

High School Diploma or equivalent

Job description

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Job Overview

We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores. This person will be responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, as well as providing in depth product information about the goods they are interested in and closing the sale. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Store Manager.

What You Will Achieve

• Greet customers, engage in friendly conversations, and ask about their shopping needs.
• Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information.
• Offer customers product recommendations and provide information to help them make product-related decisions.
• Use the cash register to ring up customer transactions.
• Support on product shipment deliveries and organize stockroom.
• Maintain a clean, organized, and safe store environment for customers, employees, and store products.
• Drive sales of company key products such as Blind boxes, MEGA, and accessories.
• Must be able to work flexible hours including nights, weekends, holidays.

What You Will Need

• 1+ year of retail customer-facing experience
• Confident and comfortable engaging customers to deliver great customer experience
• Ability to speak or understand multiple languages is a plus
• Must be at least 18 years of age

What We Offer

• Market-competitive packages
• Opportunities to learn and lead
• Career development

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.