Retail Sales Associate - Self Serve (34-40 Hours/week)

IKEA USA; College Park (MD); On-site; Full time

Job summary

Join a leading company in home furnishings as a Retail Sales Associate. You'll enhance the shopping experience through exceptional customer service and product knowledge. The role involves building customer relationships, maximizing sales, and ensuring high stock availability. With a focus on an inclusive environment, IKEA offers a comprehensive benefits package and opportunities for personal growth.

Benefits

Generous paid time off

Paid parental leave

Retirement and bonus plans

Co-worker discount

Education assistance

Telehealth visits

Dental and vision plans

Qualifications

• 2 years of experience in retail sales, preferably in the home furnishing sector.
• Familiarity with basic design principles and modular furniture planning.

Responsibilities

• Optimizing the shopping experience through knowledgeable customer service.
• Creating relationships with customers to provide support in-store and remotely.
• Maximizing sales while maintaining profitability.

Skills

Customer Service

Sales

Job description

Why we will love you

You care about making a positive impact in the world. You understand that greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is more than just home furnishings; it's about working together to make a better everyday life for the many. If you want to contribute, grow, and share your uniqueness, this could be the perfect fit. Join our team and start a better life for yourself.

What you'll be doing day to day

Optimizing the shopping experience through knowledgeable and attentive customer service to continually increase sales.
Creating relationships with customers to provide support in-store and remotely.
Acting as an expert and consultant on a broad range of products and services to inspire and inform customers.
Listening to, identifying, anticipating, and responding to customer needs.
Maximizing sales, while maintaining profitability, by actively steering customers towards top-selling and prioritized products.
Analyzing and adjusting sales space capacities based on sales location to secure high stock availability.
Supporting the implementation and upkeep of planned and promotional activities in, or involving, your product range.

Qualifications

• 2 years of experience in retail sales, preferably in the home furnishing sector.
• Familiarity with basic design principles and modular furniture planning.

Apply now!

Job Type: Permanent, Full-time
Benefits Eligible: Yes
Hours: Hourly role, 34-40 hours/week
Retail environment, must have open availability Monday through Sunday
The pay range for this role is $19.52 to $27.86.
At IKEA, taking care of our co-workers and their dependents is a top priority. We offer a comprehensive benefits package, including:
- Generous paid time off, holidays, and sick leave
- WiselyPay – earn wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment