Retail Sales Associate (Seasonal)

Vuori, Inc; Charlotte (NC); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

Commission

Job summary

Vuori is hiring a Retail Sales Associate to connect with customers and communicate our brand values through insightful product knowledge and a positive outlook.

You will create an unforgettable shopping experience, foster relationships, and work with the team to achieve sales goals while staying current on active-wear trends and Vuori merchandising standards.

Qualifications

• Must be available to work nights, weekends and holidays, including the dates listed in the ad.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Responsibilities

• Create an unforgettable customer experience.
• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest feedback on merchandise style and fit.
• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear to serve as an expert for customers.
• Assist in the completion of projects while keeping focus on customer experience.
• Communicate inventory needs to support business goals.
• Ensure the sales floor is stocked every evening and aligned with merchandising.
• Collaborate with management in inventory management.
• Keep the retail store clean—floors and bathrooms.
• Understand and execute cash control procedures including deposits.
• Assist in merchandising/visual directives implementation.
• Maintain neat, organized selling floor reflecting the visual image.
• Identify and communicate product concerns promptly.

Skills

Customer service

Communication

Relationship building

Sales orientation

Teamwork

Multi-tasking

Attention to detail

Tools

POS system

Job description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.

What you'll get to do:

Create an unforgettable customer experience

• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business

• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Assist in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.

Operations

• Ensure the sales floor is stocked every evening.
• Collaborate with management in areas of inventory management.
• Ensure the retail store is cleaned on a regular basis – including floors and bathroom.
• Understand and execute cash control procedures including bank deposits, petty cash.
• Assist in the implementation and maintenance of all merchandising/visual directives.
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
• Identify and communicate product concerns in a timely manner.

Qualifications

Who you are:

• Must be available to work nights, weekends and holidays, Including11/27-29, 12/5-6, 12/12-13, 12/19-20, 12/23-24, and 12/26-29.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Additional Information

Our investment in you:

At Vuori, we’re proud to offer the following to our employees:

The hourly range for this role is $15/hr - $16/hr, plus commission!

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Employee Benefits

• Employee Discount

All your information will be kept confidential according to EEO guidelines.