Retail Sales Associate SAN JOSE | E Brokaw Rd Spanish Speaking Preferred

Arch Telecom; San Jose (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading wireless retailer is seeking a Retail Sales Associate in San Jose. This role involves assisting customers, selling solutions, and building relationships in a fast-paced environment. Ideal candidates are eager to learn, have a strong customer service background, and are ready for career advancement opportunities.

Benefits

Employee Stock Ownership Program (ESOP)

Competitive hourly pay and uncapped commissions

Automatic raises and career advancement opportunities

Health benefits for full-time employees

Bonuses, contests, and rewards

Qualifications

• At least 6 months of customer service or sales experience, retail preferred.
• Strong desire to learn and connect with customers.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Assist customers in-store and online.
• Sell personalized solutions including accessories and IoT devices.
• Build relationships and resolve issues.

Skills

Customer Service

Sales

Communication

Education

High school diploma or GED

Job description

Retail Sales Associate SAN JOSE | E Brokaw Rd Spanish Speaking Preferred

5 days ago Be among the first 25 applicants

Job Description

We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be a Mobile Associate (MA)?

Our MAs work as part of a retail team to bring the brand to life. They are brand ambassadors, creating energy and excitement around our products and services. They thrive in a fast-paced, fun environment where customer needs are their first focus, building meaningful connections with customers by understanding their needs and recommending device and service solutions. This role is a learning position, where you will develop skills and expertise in preparation for a promotion to Mobile Expert after training.

What you'll do in your role:

• Assist customers by continuing their shopping journey online, via Customer Care, or in-store.
• Explore customer needs and demonstrate the latest technology.
• Sell personalized solutions, including accessories and IoT devices.
• Guide customers through their purchasing experience with thoughtful questions and expertise.

Approach service and sales with patience, honesty, and empathy. Become proficient in digital tools to demonstrate coverage, plans, and troubleshooting. Complete training on store experience, systems, and resources. Build relationships across channels, resolve issues, and identify small business leads.

The ideal candidate will:

• Have a strong desire to learn and connect with customers.
• Be competitive and confident in a sales environment.
• Willing to learn and share best practices with peers and leaders.
• Have at least 6 months of customer service or sales experience, retail preferred.

What’s in it for you?

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay and uncapped commissions
• Automatic raises and career advancement opportunities
• Health benefits for full-time employees
• Bonuses, contests, and rewards

Minimum requirements:

• Be at least 18 years old
• High school diploma or GED
• Ability to stand for long periods and lift up to 25 lbs
• Reliable transportation
• Full-time or part-time availability

Diversity & Inclusion is a core principle at Arch Telecom. We welcome everyone to our team. Apply now or contact us at [e-mail].