Retail Sales Associate- Ridgedale

Lovisa America LLC; Minnetonka (MN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for an enthusiastic Keyholder to join their retail team. This dynamic role involves supporting the Store Manager in daily operations while delivering exceptional customer service and maintaining high store standards. The ideal candidate will possess previous retail experience, strong leadership qualities, and a passion for fashion. Join a fast-paced environment where you can lead sales initiatives, mentor team members, and create memorable shopping experiences for customers. If you're ready to take on a challenging yet rewarding position in the retail sector, this opportunity is perfect for you.

Qualifications

• Previous retail experience, preferably in a leadership role.
• Strong communication and problem-solving abilities.

Responsibilities

• Support daily operations and assist the Store Manager.
• Lead sales floor operations and guide team members.
• Provide outstanding customer service and manage inventory.

Skills

Retail Experience

Communication Skills

Problem-Solving

Interpersonal Skills

Leadership

Time Management

Sales Performance Focus

Job description

Position Summary: We're seeking an energetic and responsible Keyholder to join our retail team. This role supports the Store Manager in daily operations while providing exceptional customer service and maintaining store standards in a fast-paced environment.

Key Responsibilities:

1. Opening and closing procedures, including cash handling, security protocols, and daily reporting
2. Lead sales floor operations and guide team members to achieve sales goals
3. Provide outstanding customer service and create memorable shopping experiences
4. Support inventory management, including receiving shipments and maintaining stock levels
5. Monitor and prevent loss through proper shrink control procedures
6. Execute visual merchandising standards and maintain store appearance
7. Train and mentor sales associates on company policies and procedures
8. Assist in daily operations including POS transactions, returns, and customer inquiries

Required Qualifications:

1. Previous retail experience, preferably in a leadership role
2. Strong communication and interpersonal skills
3. Proven problem-solving abilities and decision-making skills
4. Flexibility to work various shifts, including weekends and holidays
5. Physical ability to stand for extended periods and lift up to 30 pounds
6. Passion for fashion and retail industry trends

Desired Qualities:

1. Natural leadership abilities with a team-first mindset
2. Excellent organizational and time management skills
3. Strong brand ambassador qualities and professional appearance
4. Ability to multitask in a fast-paced environment
5. Results-driven with a focus on sales performance

Key Measures and Accountabilities:

1. Cash Variance Reporting
2. Weekly on Fridays
3. Variance investigations for any variance above $50.00 within 48 hours
4. Monthly Turnover reporting by the 7th of each month
5. Balance Sheet reconciliations by Day 10 of EOM week

Other duties and special projects within skill and competency level as required.