Retail Sales Associate (PT)

New Balance; Town of Texas (WI); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading company in sports footwear seeks a Retail Sales Associate to deliver exceptional customer service and ensure smooth store operations. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to work in a team. This role offers comprehensive benefits including medical insurance, 401K, and generous vacation time, promoting a healthy work-life balance.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Tuition Reimbursement

$100 Monthly Student Loan Support

Yearly $1,000 Lifestyle Reimbursement

4 Weeks of Vacation

12 Holidays

Parental Leave

Qualifications

• Must be 18 years or older.
• Past retail experience preferred.
• Ability to lift up to 50 lbs with assistance.

Responsibilities

• Provide customer service using proper selling techniques.
• Measure and fit customers with appropriate products.
• Maintain a neat and organized store environment.

Skills

Customer Service

Verbal Communication

Teamwork

Job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Job Mission

Retail Sales Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

Major Accountabilities

1. Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:

• Greet and make customer contact
• Understand the customer's needs
• Educate the customer on product features and benefits
• Solve any customer problems/answer any questions
• Transact the sale through suggestive selling, multiple selling, and effective closing

1. Correctly measure and fit customers with appropriate NB product
2. Inform customers about any promotions we have running
3. Keep the floor always looking its best – neat, organized, and well stocked
4. Make sure items are labeled and price marked properly
5. Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
6. Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Requirements for Success

• Must be 18 years of age or older.
• Should be a people person!
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods; climb ladders and stairs frequently.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive benefits package including medical, dental, vision insurance, and 401K. We also offer online learning, tuition reimbursement, $100 monthly student loan support, mentorship programs, a yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays, and parental leave to promote work-life balance.

Temporary associates are provided with medical, dental, and vision insurance, along with an associate discount. Part-time associates receive 401K, short-term disability, a $300 yearly lifestyle reimbursement, and an associate discount.

Equal Opportunity Employer

New Balance provides equal opportunities for all associates and ensures employment practices are free from discrimination based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, and other protected statuses.