Retail Sales Associate - Part time -2733

FirstCash, Inc.; Memphis (TN); On-site; USD 18,597 - 22,730; Part time

Benefits offered by this job

Earned Wage Access

Employee discounts

Commission potential

Flexible scheduling

401k program

Job summary

FirstCash, Inc. is looking for part-time Retail Sales Associates in Memphis, TN. This entry-level role involves engaging with customers, processing sales and loans, and maintaining store operations. Associates can earn a base hourly rate of $13.50 to $16.50, plus potential commissions of up to 8% on transactions.

Applicants must be at least 18 years old and hold a High School Diploma or GED. Responsibilities include providing excellent customer service and ensuring compliance with all regulations.

Enjoy a flexible schedule, including weekends, with perks like earned wage access and commissions from sales.

Qualifications

• Must be willing to lift/carry up to 50 pounds.
• Strong desire to serve customers and work in a team-oriented environment.
• Ability to perform basic math calculations proficiently.

Responsibilities

• Greets and interacts with customers to recommend financial solutions.
• Keeps the sales floor clean and stocked.
• Handles cash and negotiable items in accordance with policies.

Skills

Customer service

Cash handling

Ability to lift 50 pounds

Multi-tasking

Basic math calculations

Point-Of-Sale system operation

Education

High School Diploma or GED

Job description

Part‑Time Retail Sales Associate

$13.50 to $16.50 per hour

Commission structure: Earn up to 8% on transactions, which could average an additional $2.63 per hour on top of your hourly rate.

Perks and Benefits

• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees starting the second day. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Employee discounts are available to all employees on the first day of active employment.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
• Auto‑enrollment in the FirstCash 401k program after six months of employment.

Position Summary

We are seeking entry‑level, part‑time sales associates for our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The role works with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

Responsibilities

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior areas.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Ability to work in multiple locations as business needs dictate.
• Must be able to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point‑Of‑Sale (POS) systems and common office machines.

Bilingual Applicants Are Encouraged to Apply!

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission based on the gross profit of their personal performance. More details are provided during the interview process.

Note: This description does not contain an all‑inclusive list of duties and responsibilities. Management may assign/reassign duties at any time based on reasonable accommodation or other reasons.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

* Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply.

** FirstCash 401K program is available to all employees 21 years of age or older.

*** Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.