Retail Sales Associate - Part Time

Boll & Branch; Short Hills (NJ); On-site; Part time

Job summary

An established industry player is seeking a Part-Time Brand Ambassador to enhance customer experiences and drive sales in a vibrant retail environment. This role emphasizes exceptional communication and problem-solving skills, ensuring that clients receive personalized service and product knowledge. As a part of a growing team, you will engage with customers, maintain store presentation, and contribute to a culture of inclusivity and loyalty. If you are passionate about creating memorable shopping experiences and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Minimum one year in retail sales or comparable industry.
• Knowledge of retail math and cash management techniques.

Responsibilities

• Achieve and exceed individual sales goals.
• Create elevated experiences for clients through consultations.

Skills

Verbal Communication

Time Management

Problem-Solving

Customer Engagement

Bilingual (Spanish)

Education

High School Diploma or Equivalent

Tools

G-Suite

POS Systems

Job description

Boll and Branch is looking for a Part-Time Brand Ambassador (sales associate) to join our growing retail team in the Mall at Short Hills in Short Hills, NJ.

The Part-Time Brand Ambassador is responsible for generating sales through conversion of existing traffic and fostering repeat business through clienteling. A successful candidate will have exceptional verbal communication, time management, and problem-solving skills. They will ensure that the highest visual presentation and housekeeping standards are maintained and operate in accordance with the company’s operational guidelines, adhering to all loss prevention procedures.

Responsibilities Include:

• Achieve and exceed individual sales goals.
• Focus on creating an inclusive customer experience, develop customer loyalty, and cultivate repeat business.
• Be an expert in all Boll & Branch products.
• Create elevated experiences for our clients through our in-store, in-home, and virtual design consultation program.
• Assist with designing a client’s space through sleeping habits and style preferences. Maintain store presentation to ensure the selling environment is customer-ready at all times.
• Perform daily paperwork reconciliation and other operational tasks.
• Protect store assets and inventory.
• Be an ambassador for all company values and operate with integrity at all times.
• Follow standard operating procedures of the store and drive results by contributing to the operation of the store.
• Perform in-home installations for our clients while making additional recommendations to drive store sales.
• Maintain cleanliness throughout the store by performing tasks such as dusting, vacuuming, steaming, and ensuring shared areas like the bathroom are regularly cleaned and well-stocked.
• Any and all other functions, duties, and projects as assigned.

Qualifications:

• Minimum one year in a retail sales role (or comparable industry). Equivalent experience and transferable skills will also be considered.
• Knowledge of basic retail math and cash management techniques.
• Effective verbal and written communication skills.
• A positive attitude and the ability to effectively engage with customers.
• Proficient with standard office and retail environment equipment (phones, POS, alarm systems, etc.).
• Intermediate knowledge of G-Suite (including Google Drive/Docs), as well as Word and Excel.
• Must be able to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool, with or without reasonable accommodation.
• Bilingual and able to read, write, and speak Spanish is a plus, but not required.

The above is a comprehensive, but not exhaustive, description of requirements and expectations that may evolve over time based on business needs. You must be able to complete all physical requirements of the job with or without a reasonable accommodation.

Compensation:
The annual base salary range for this role is $18 to $21 (new hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role). It is important to note that our salary ranges are based on paying competitively for our size, industry, and the market and are one part of the total rewards that we provide. Individual pay rate decisions are based on several factors, including qualifications for the role, experience level, skillset, scope of the role, and internal peer benchmarking.

At Boll & Branch, we seek the best candidate, who may come from a less traditional background. We consider any combination of knowledge, skills, education, and experience that meets the minimum requirements. If you're interested, we encourage you to think broadly about your background and skill set for the role.

About Boll & Branch:
At Boll & Branch, we don’t make bedding like everyone else. We make it better.

In 2014, our founders, Scott and Missy Tannen, challenged every conventional standard in the textile industry, creating a new supply chain that prioritized thread quality, not thread count. By investing exclusively in 100% organic raw materials from the start, we became the first bedding company ever to be Fair Trade Certified. Today, we keep five commitments at the heart of everything we do:

• Cultivators of the Highest Quality Threads
• Pioneers in 100% Organic Cotton
• Free from Toxins at Every Step
• 100% Traceable from Farm to Finish
• Committed to Fair and Ethical Treatment for All

Boll & Branch has over 150 employees, and we are headquartered in Summit, NJ, with a second office in New York, NY and a dedicated Photo Studio in New Providence, NJ. In 2019, to propel our growth, we raised $100M from L Catterton, a leading consumer goods private equity fund. We are also progressively expanding our retail and wholesale footprint. While the heart of our business lies in the direct-to-consumer online model, we also have several retail stores around the country as well as a partnership with Nordstrom in 20+ locations.

Boll & Branch LLC is an equal opportunity employer.