Retail Sales Associate - Part Time

Curaleaf; Lorain (OH); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Competitive Pay and Benefits

PTO and Parental Leave

Life/ Disability Insurance

Community Involvement

Referral Bonuses and Product Discounts

Job summary

Curaleaf is seeking a Retail Sales Associate for Riviera Creek in Lorain, OH. You will welcome guests, provide product guidance, and deliver top‑tier service while handling transactions and maintaining store standards.

Ideal candidates have at least 6 months in customer-facing roles, POS experience, and a flexible schedule including weekends. This part-time role offers weekend availability and the opportunity to earn tips on top of hourly pay.

Qualifications

• At least 6 months in a customer-facing or sales role focused on service.
• Minimum 6 months using POS systems and handling cash accurately.
• Ability to work independently and in a fast-paced, compliance-driven setting.

Responsibilities

• Greet and assist guests to ensure an exceptional experience.
• Ask questions, offer product guidance, and build rapport with customers.
• Resolve concerns professionally to maintain satisfaction.
• Sign guests up for rewards programs and promote loyalty.
• Open/close the store, handle cash, and follow procedures.

Skills

Customer service

POS experience

Cash handling

Team player

Education

High school diploma or GED

Tools

POS systems

Job description

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Shift Availability: 5 - 25 hours - availability on weekends strongly preferred Hourly Pay Rate: $15.00/hr + tips Location: 2507 W Erie Ave Lorain, OH 44053

About the Role

As a Retail Sales Associate at Riviera Creek, proudly managed by Curaleaf, you’ll be the face of our brand and the go‑to expert for our customers, helping them explore our cannabis products and delivering top‑tier service with every interaction.

What You’ll Do

• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
• Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
• Address concerns with professionalism and resolve issues to ensure customer satisfaction.
• Encourage loyalty by signing guests up for rewards programs.
• Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow all procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
• Support inventory tasks like restocking, fulfilling online orders, and counting products.
• Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.
• Highlight deals and complementary items at checkout to boost customer satisfaction.
• Stay on top of promotions and product updates to give customers a seamless experience.
• Stay agile and adaptable in a fast‑paced, ever‑changing retail environment.
• Take on extra duties as needed to support the team and store success.

What You’ll Bring

• A high school diploma or GED.
• At least 6 months of experience in a customer‑facing or sales role, with a strong focus on service and satisfaction.
• A minimum of 6 months of experience using point‑of‑sale (POS) systems and handling cash transactions accurately.
• The ability to thrive both independently and as part of a team in a fast‑paced, compliance‑driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills, with the ability to connect with customers and team members alike.
• Strong multitasking abilities and the agility to shift priorities as needed.
• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.
• Solid time management and organizational skills to stay on top of tasks and responsibilities.
• Effective de‑escalation techniques and a calm, solution‑oriented approach to handling customer concerns.
• Basic proficiency in math and computer applications to support transactions and reporting.
• A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.
• Strong conflict resolution skills and the ability to remain composed under pressure.
• Initiative and a team‑first attitude, with a readiness to support store leadership and contribute to overall success.
• A natural ability to build rapport and maintain lasting customer relationships.
• A collaborative spirit and a commitment to working well within a team environment.

Even Better If You Have

• A background in a sales role with a focus on tracking KPIs and meeting sales targets.
• Familiarity with e‑commerce systems and order fulfillment processes.
• Previous experience within a regulated retail setting.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to stand for extended periods of time, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).

This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever‑changing environment.

What We Offer

• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• Life/ Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Benefits vary by state, role type, and eligibility.

Equal Employment Opportunity

Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Individuals adversely impacted by the war on drugs are encouraged to apply.