Retail Sales Associate - Part Time

Boll & Branch; Birmingham (AL); On-site; USD 26,174 - 30,307; Part time

Job summary

Boll & Branch is seeking a Part-Time Brand Ambassador in Birmingham, AL to drive sales and create exceptional customer experiences. The ideal candidate will have at least one year of retail sales experience and strong communication skills. This role involves maintaining store presentation, achieving sales goals, and conducting in-home consultations. Pay ranges from $19 to $22 per hour with opportunities for bonuses based on performance. We value diverse backgrounds and encourage all applicants to apply.

Qualifications

• Minimum one year in a retail sales role or comparable industry.
• Knowledge of basic retail math and cash management techniques.
• Effective verbal and written communication skills.
• A positive attitude and ability to engage with customers.

Responsibilities

• Achieve and exceed individual sales goals.
• Create an inclusive customer experience and cultivate repeat business.
• Be an expert in Boll & Branch products.
• Maintain cleanliness throughout the store.
• Assist with in-home installations for clients.

Skills

Exceptional verbal communication

Time management

Problem solving

Customer engagement

Basic retail math

Bilingual (Spanish)

Tools

G-Suite

POS systems

Standard office equipment

Job description

Boll and Branch is looking for a Part-Time Brand Ambassador (sales associate & keyholder) to join our growing retail team. The Part-Time Brand Ambassador is responsible for generating sales through conversion of existing traffic and fostering repeat business through clienteling. A successful candidate will have exceptional verbal communication, time management, and problem solving skills. They will ensure the highest visual presentation and housekeeping standards are maintained and operate in accordance with the company’s operational guidelines, adhering to all loss prevention procedures. This position is located in Birmingham, AL.

Responsibilities

• Achieve and exceed individual sales goals.
• Focus on creating an inclusive customer experience, develop customer loyalty, and cultivate repeat business.
• Be an expert in all Boll & Branch products.
• Create elevated experiences for our clients through our in-store, in-home and virtual design consultation program.
• Assist with designing a client’s space through sleeping habits and style preferences.
• Maintain store presentation to ensure the selling environment is customer ready at all times.
• Perform daily paperwork reconciliation and other operational tasks.
• Protect store assets and inventory.
• Be an ambassador for all company values and operate with integrity at all times.
• Follow standard operating procedures of the store and drive results by contributing to the operation of the store.
• Perform in-home installations for our clients while making additional recommendations to drive store sales.
• Maintain cleanliness throughout the store by performing tasks such as dusting, vacuuming, steaming and ensuring shared areas like the bathroom are regularly cleaned and well-stocked.
• Work up to 29 hours per week.
• Any and all other functions, duties, and projects as assigned.

Qualifications

• Minimum one year in a retail sales role (or comparable industry). Equivalent experience and transferable skills will also be considered.
• Knowledge of basic retail math and cash management techniques.
• Effective verbal and written communication skills.
• A positive attitude and the ability to effectively engage with customers.
• Proficient with standard office and retail environment equipment (phones, POS, alarm systems etc).
• Intermediate knowledge of G‑Suite (including Google Drive/Docs), as well as Word and Excel.
• Must be able to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool, with or without reasonable accommodation.
• Bilingual and able to read, write and speak Spanish is a plus, but not required.

The hourly base salary range for this role is $19‑22. New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. While we are not commission based, there is an opportunity to earn a monthly‑based bonus on store performance.

We encourage applicants with diverse backgrounds to apply, as we consider any combination of knowledge, skills, education, and experience that meets the minimum requirements.

Boll & Branch LLC is an equal opportunity employer.