Retail Sales Associate - Pacific Commons

Old Navy; Fremont (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

Old Navy is seeking a Retail Sales Associate at Pacific Commons to enhance customer experience and drive sales. The role involves engaging with customers, providing excellent service, and maintaining a positive work environment. Benefits include a generous merchandise discount, competitive Paid Time Off, and a comprehensive 401(k) plan.

Benefits

50% off regular-priced merchandise

Competitive Paid Time Off

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision, and life insurance

Qualifications

• Good communicator able to interact effectively with customers.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and thrives in a fast-paced environment.

Responsibilities

• Engage and connect with customers to provide excellent service.
• Promote loyalty programs and drive sales through suggestive selling.
• Maintain a neat and organized work center.

Skills

Customer service

Communication

Problem solving

Job description

Retail Sales Associate - Pacific Commons

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About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product knowledge and use your experience to educate, inform, inspire, and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean, and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom, and office and lift up to 30 lbs.

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are dedicated to recruiting, hiring, training, and promoting qualified individuals of all backgrounds, making employment decisions without regard to any protected status. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Hourly Range: $17.30 - $18.50 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies, and work location. We will meet minimum wage or the minimum of the pay range (whichever is higher) based on city, county, and state requirements.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail

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