Retail Sales Associate (Overnight) - Charlotte Prem Outlet

Old Navy; Charlotte (NC); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision, and life insurance

Job summary

A leading retail brand is seeking a Retail Sales Associate for the Charlotte Prem Outlet location. In this part-time role, you will engage with customers, provide exceptional service, and support various sales activities. Ideal candidates are strong communicators who thrive in a fast-paced environment. Benefits include a generous merchandise discount, paid time off, and extensive insurance options.

Qualifications

• Good communicator able to interact effectively with customers.
• Customer-focused with a passion for retail.
• Able to work a flexible schedule, including holidays and weekends.

Responsibilities

• Engage and connect with customers by providing excellent service.
• Promote loyalty programs and enhance customer experience.
• Support various sales floor activities and maintain organization.

Skills

Communication

Customer service

Problem-solving

Team collaboration

Job description

Overview

Join to apply for the Retail Sales Associate (Overnight) - Charlotte Prem Outlet role at Old Navy

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment
• Promote loyalty by educating customers about our loyalty programs
• Seek out and engage with customers to drive sales and service using suggestive selling
• Enhance customer experience using all omnichannel offerings
• Be accountable to personal goals which contribute to overall store goals and results
• Support sales floor, fitting room, cash wrap, back of house, as required
• Maintain a neat, clean and organized work center
• Handle all customer interactions and Returns courteously and professionally
• Execute operational processes effectively and efficiently

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers
• Passionate about retail and thrive in a fast-paced environment
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
• Able to utilize retail technology
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.
• For eligible employees

Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail

Equal opportunity statement: Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We recruit, hire, train and promote qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.