Retail Sales Associate - Outlet Collct Seattle

Gap; Auburn (WA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Retail Sales Associate, where you'll engage with customers and provide exceptional service. In this entry-level role, you'll become a brand expert, helping customers with product knowledge and style suggestions while promoting loyalty programs. Enjoy a competitive pay structure, a generous merchandise discount, and a supportive work environment that values diversity and inclusion. If you are passionate about retail and eager to make a difference, this opportunity is perfect for you!

Benefits

50% merchandise discount

Competitive Paid Time Off

Volunteering hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision, and life insurance

Qualifications

• Good communicator with technology skills to engage customers.
• Able to learn on-the-job and solve customer problems.

Responsibilities

• Provide excellent customer service and product knowledge.
• Assist customers with locating merchandise and answering questions.
• Support sales floor and checkout processes as needed.

Skills

Customer Service

Communication

Problem Solving

Sales Techniques

Education

High School Diploma

Job description

Join to apply for the Retail Sales Associate - Outlet Collection Seattle role at Gap.

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About The Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product knowledge and use this expertise to educate, inform, inspire, and outfit the customer. You will offer information on current merchandise, store promotions, and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers, build brand loyalty, and deliver productivity.

What You'll Do

1. Become an expert in the brand's selling behaviors and leverage these with every customer to provide a premium experience.
2. Acknowledge and assist customers; locate merchandise efficiently; answer questions quickly and accurately.
3. Offer style and outfit suggestions, using mannequins and displays for inspiration.
4. Promote loyalty by educating customers about our loyalty programs.
5. Leverage omni-channel offerings for a seamless customer experience.
6. Support sales floor, fitting room, checkout, and back-of-house processes as needed.
7. Respond courteously and promptly to internal and external requests.
8. Exchange and verify job-related information to provide support.

Who You Are

1. Good communicator, effectively utilizing technology to engage with customers and team members to meet goals.
2. Problem solver focused on continuous improvement, open to feedback, and proactive in taking action.
3. Capable of handling customer interactions and concerns professionally and courteously.
4. Skilled in basic information-gathering to solve problems.
5. Able to learn procedural knowledge through on-the-job training.

Benefits at Gap

• 50% merchandise discount at Old Navy, Gap, Banana Republic, and Athleta; 30% at Outlet.
• Competitive Paid Time Off plans.
• Up to five hours monthly for volunteering.
• Extensive 401(k) with company match up to 4%.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• Additional benefits available.

Gap Inc. is an equal-opportunity employer committed to diversity and inclusion. Recognized by Forbes as one of the World's Best Employers in 2022.

Hourly Range: $16.28 - $17.50 USD.

Employee pay varies based on qualifications, experience, skill, and location, adhering to minimum wage laws.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Retail